Senior Service Support Co-ordinator - Care Leavers
Date: 2026-09-16
Location: Northampton, Northamptonshire, GB, NN1 2
Application Deadline: 2026-12-17T03:01:08.427
About the Role
Senior Service Support Co-ordinator (Care Leavers) Employer: Homes2Inspire (part of Shaw Trust Group) Contract: Full-time, Permanent, 40 hours per week Salary: £32,743 - £34,737 per annum, plus company benefits Location: Upper Mount, Northampton NN1
About Homes2Inspire
Homes2Inspire are one of the UK’s leading providers of childrens homes, caring for over 150 children across 56 homes and 2 semi-independent leaving care facilities. We are proud to be part of the Shaw Trust Group, a charity dedicated to transforming lives across the UK. We are currently looking to employ a full-time, Senior Service Co-ordinator to work within our care leavers team in Northampton.
Vacancy Details
As a Senior Service Support Co-ordinator, you will work as part of our care leavers team in Northampton, NN1, which provide supported accommodation services for young people aged between 17-21. Reporting to the Service Manager, you will provide effective management and supervision of staff to achieve positive outcomes for the young people who live at the service, providing 24/7 onsite support.
Hours of Work / Shifts
You will be contracted to work 40 hours per week. The service operates 24 hours a day, 7 days a week. Whilst there is more flexibility for the seniors to work 9-5 pm, there is also an expectation for seniors to cover shifts when staff members are off, sick, or on leave. Shifts operate from ##### & ##### and ##### & #####.
The Role
- Providing a full administrative service so that the needs of the functional/departmental team are met.
- Maintain effective work systems, ensuring that all correspondence and documentation is dealt with in a professional manner that meets audit requirements.
- Maintain comprehensive forms and documentation required by the function/department so that it is available when required.
- Collate, produce, and distribute regular and ad-hoc statistics and reports so that individuals and departments receive accurate, up-to-date information.
- Facilitate key work sessions with young people to achieve required outcomes against their pathway/care plan.
- Ensure the safety and wellbeing of young people based at the provision, carrying out daily health and safety checks and monitoring visitors.
- Work directly with young people in supporting them to gain practical skills, ensuring they take responsibility for hygiene, chores, and meal preparation.
- Line manage and supervise staff.
- Provide cover for shifts in the absence of the Service Support Co-ordinator.
- Ensure the protection and safeguarding of the wellbeing of the young people in care.
What You’ll Bring
- Preferably have a minimum of 12 months experience working with children and young people or in a care setting, however, this is not essential.
- Compassion, patience, and a genuine desire to make a difference to the lives of young people.
- Strong communication and interpersonal skills.
- Ability to remain calm in challenging situations.
- Honesty, empathy, and a commitment to being a positive role model.
What We Offer
- Competitive salary £32,743 - £34,737 per annum.
- Ofsted Bonus Scheme for homes achieving Good or Outstanding inspection outcomes.
- Enhanced Family Friendly Leave.
- Award & Recognition Vouchers celebrating outstanding performance & achievements.
- Comprehensive training and career development pathways.
- Generous annual leave, with options to purchase 5 extra days.
- Employee Assistance Programme (EAP) and wellbeing support.
- Unum Healthcare - App-based access to healthcare reimbursements, mental health support, remote GP, and wellbeing perks.
- Aviva Digicare - Access to free healthcare services including Digital GP consultations, Annual Health Checks, and Mental Health Assessments.
- Refer a Friend bonus.
- Discounts on shopping, cinema, holidays, plus Blue Light Card access.
- Cycle to Work scheme.
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Sennior Service Support Co-ordinator - Care Leavers in Northampton employer: Shaw Trust
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