Overview Based in Norwich with occasional travel to London, the Delivery Manager will oversee operational performance across both face‑to‑face and remote delivery. Responsibilities * Lead the planning, delivery, quality, and performance of Study Programmes and Supported Internship pathways for young people aged 16‑24, including those with Special Educational Needs and Disabilities (SEND). * Ensure programmes are high‑quality, compliant with Department of Education (DfE) requirements, responsive to learner needs, and aligned to employer and local labour market demand. * Lead a multidisciplinary delivery team, build strong employer partnerships, oversee safeguarding and pastoral provision, and drive positive learner outcomes in progression, achievement, and sustained employment. * Manage job coaches, tutors, and support staff to ensure an outstanding quality of service that meets contractual requirements and empowers learners to transition successfully into employment. Benefits * 25 days annual leave per year (plus bank holidays), with incremental increases after 3 years of service up to 28 days, and the option to purchase additional holiday. * 2 days paid volunteering leave each year. * An enhanced pension scheme after 6 months. * Life Assurance at 3 times your annual salary rate. * Access to a suite of learning and development opportunities including paid apprenticeship and master’s level qualifications, and management development programmes. * Opportunities to connect with employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women’s Network, Managing Network, Menopause Network Group). * Health and wellbeing initiatives including internal support, employee assistance programme and health cash plan. * Opportunity to request flexible working from day one. Diversity & Inclusion * Certified as an employer who meets the National Equality Standard. * Disability Confident Leader, supports the guaranteed interview scheme and use of the government’s Access to Work scheme. * Committed to reflecting the diversity of UK society at every level within the organisation. #J-18808-Ljbffr
