Skills Delivery Manager in London

Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility. For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco‑system of purpose‑led organisations, striving for a fairer, more equal society centred on opportunity for all.

The Skills Delivery Manager will lead the operational delivery of a Skills Programme Fund supporting unemployed and economically inactive Londoners to progress into sustainable, good employment within the Hospitality and Construction sectors. The postholder will be responsible for achieving contractual targets relating to learner recruitment, enrolments, completions, qualifications, employer engagement and, most critically, good work outcomes. They will develop employer partnerships, oversee referral networks, manage delivery teams, and ensure all provision is compliant with funding requirements as well as delivering strong Ofsted delivery.

The role requires a highly commercial, performance‑driven manager who can translate employer demand into employment opportunities and ensure learners successfully progress into jobs aligned to local labour market needs. This role will lead a team of tutors and advisors, working collaboratively with employer engagement, quality and compliance teams to ensure outstanding learner and employer outcomes.

Location: You will be based in our London Shepherds Bush office with frequent travel within London required.

Employee Benefits:

• 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
• 2 days paid volunteering leave each year
• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes
• Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women’s Network, MANaging Network, Menopause Network Group)
• Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan
• Opportunity to request flexible working from day one

Our Strategy: To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here.

Join a diverse and inclusive organisation: Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career. We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values, we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.

If you have accessibility requirements and/or would like further information about the role, please contact us.

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.