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- Tasks: Lead a retail team, drive sales, manage stock, and deliver top-notch customer service.
- Company: Join Shaw Trust, a purpose-driven organisation focused on social impact and inclusivity.
- Benefits: Enjoy 25 days annual leave, flexible working hours, and opportunities for personal development.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for community engagement.
- Other info: Dynamic work environment with a focus on teamwork and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a dynamic Shop Manager to lead our retail team in driving sales and profitability, managing stock effectively, and delivering outstanding customer service. You will be responsible for analysing financial performance, implementing strategies to maximise income, including Gift Aid and community engagement, and maintaining high shop standards. The role involves overseeing administration, security, health and safety, and ensuring compliance with Shaw Trust policies. You will also recruit, train, and motivate both staff and volunteers, fostering a supportive and inclusive environment that champions personal development and community impact.
Responsibilities:
- Lead retail team to drive sales and profitability
- Manage stock effectively
- Deliver outstanding customer service
- Analyse financial performance
- Implement strategies to maximise income, including Gift Aid and community engagement
- Maintain high shop standards
- Oversee administration, security, health and safety
- Ensure compliance with Shaw Trust policies
- Recruit, train, and motivate both staff and volunteers
- Foster a supportive and inclusive environment that champions personal development and community impact
- Work flexibly Monday to Sunday and travel within the local area to support other shops when required
About Shaw Trust and our values:
Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. We believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility. For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.
Benefits:
25 days annual leave per year (plus...)
Shop Manager in London employer: Shaw Trust
Contact Detail:
Shaw Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail sector and let them know you're on the hunt for a Shop Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Shaw Trust and its values. Show us that you understand our mission and how you can contribute to creating a supportive and inclusive environment. Tailor your answers to reflect our commitment to community impact!
✨Tip Number 3
Practice your customer service skills! As a Shop Manager, you'll need to demonstrate outstanding service. Role-play common scenarios with friends or family to build your confidence and showcase your ability to handle various situations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're genuinely interested in being part of the Shaw Trust team. Let's make it happen!
We think you need these skills to ace Shop Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Shop Manager role. Highlight your experience in retail management, customer service, and team leadership. We want to see how your skills align with our mission at Shaw Trust!
Showcase Your Achievements: Don’t just list your responsibilities—share your successes! Use specific examples of how you’ve driven sales, improved stock management, or enhanced customer satisfaction. This helps us see the impact you can make.
Emphasise Team Spirit: Since we value inclusiveness and teamwork, mention any experiences where you’ve successfully led a team or fostered a supportive environment. We’re looking for someone who can motivate both staff and volunteers!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Shaw Trust
✨Know Your Numbers
As a Shop Manager, you'll need to analyse financial performance. Brush up on key metrics like sales figures, profit margins, and stock turnover rates. Being able to discuss these confidently will show your understanding of the role and impress the interviewers.
✨Showcase Your Leadership Skills
You'll be responsible for recruiting, training, and motivating staff and volunteers. Prepare examples of how you've successfully led a team in the past, focusing on how you fostered inclusivity and personal development. This will demonstrate that you align with Shaw Trust's values.
✨Understand Community Engagement
Since the role involves maximising income through community engagement, think about ways you've previously connected with local communities or implemented successful outreach strategies. Be ready to share these experiences to highlight your proactive approach.
✨Familiarise Yourself with Policies
Compliance with Shaw Trust policies is crucial. Take some time to research their policies on health and safety, security, and administration. Showing that you understand and respect these guidelines will reflect your commitment to maintaining high shop standards.
