Journey Advisor in City of Westminster

Job Overview

To source and support learners to engage on Skills Funded programmes and progress them into employment. The role involves conducting Initial Assessments, providing high‑quality information, advice, and guidance (IAG), facilitating job referrals, building employer links, and ensuring all activity meets funding and compliance requirements. The programme will deliver, face‑to‑face and remote Construction, Hospitality courses with embedded employability, to unemployed residents of London with the aim of moving them into employment. The Journey Adviser will be responsible for sourcing and recruiting voluntary referrals in line with eligibility criteria onto accredited courses, undertaking an initial assessment, supporting with creation of a CV and moving them into employment after the course. The role will predominately be face‑to‑face in London.

Responsibilities

• Sourcing and recruiting voluntary referrals in line with eligibility criteria onto accredited courses.
• Conducting initial assessments.
• Providing individualised, timely support, encouragement, and guidance.
• Supporting participants with CV creation.
• Facilitating job referrals and building employer links.
• Ensuring compliance with funding and quality standards.
• Working diligently towards targets and maintaining strong networks to drive referrals and create opportunities for participants.

Benefits

• 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days.
• Option to purchase additional holiday.
• 2 days paid volunteering leave each year.
• Enhanced pension scheme after 6 months.
• Life Assurance at 3 times your annual salary rate.
• Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ level qualifications, and management development programmes.
• Opportunities to connect with employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women's Network, Managing Network, Menopause Network Group).
• Health and wellbeing initiatives including internal support, employee assistance programme and health cash plan.
• Opportunity to request flexible working from day one.

Equal Opportunity Statement

We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme. Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.