At a Glance
- Tasks: Lead the IPS team, ensuring effective service delivery and building partnerships.
- Company: Shaw Trust, a purpose-driven organisation promoting social mobility and equality.
- Benefits: Generous leave, enhanced pension, learning opportunities, and health initiatives.
- Other info: Home-based role with travel to Birmingham & Solihull for meetings.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Experience in IPS and strong people management skills required.
The predicted salary is between 30000 - 40000 £ per year.
Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.
For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.
Purpose
We are looking for an IPS Service Manager who can oversee the day to day delivery and overall performance of the Individual Placement and Support (IPS). Combining vision and direction with strong relationship building and people management skills, you will take accountability for project performance across our own delivery area. You will need to have an expert understanding of Individual Placement and Support, the fidelity scale and how that interacts with the IPS fidelity manual.
You will be responsible for managing Team Leader(s) which will involve providing regular supervision around IPS practice issues, as well as support around complex staffing and caseload issues. Whilst this is a home based role you will be expected to be in your area of delivery for face-to-face meetings for at least half the week.
Your role will involve building partnerships with local NHS Trusts, employment providers and referral sources as well as maintain partnerships with stakeholders and commissioners. You will work in partnership with local mental health team Service Managers/Team Leaders, ensuring the IPS Service is integrated within the NHS Mental Health teams. You will also build positive working relationships with external partners, most notably NHS England and IPS Grow.
Location:
This is a home based role, however you must be prepared to travel to Birmingham & Solihull area as and when required in order to fulfil the duties of the role.
Employee Benefits
- 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday
- 2 days paid volunteering leave each year
- An enhanced pension scheme after 6 months
- Life Assurance at 3 times your annual salary rate
- Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes
- Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women's Network, MANaging Network, Menopause Network Group)
- Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan
- Opportunity to request flexible working from day one
Our Strategy
To find out more about Shaw Trust's aims in our 2030 Strategic Directive available here: Vision-2030-Strategic-Directive-5-9.pdf
Join a diverse and inclusive organisation
Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.
In addition; we are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme. Living our values, we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.
If you have accessibility requirements and/or would like further information about the role, please contact: (url removed)
Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.
Service Manager in Birmingham employer: Shaw Trust
Shaw Trust is an exceptional employer that champions inclusivity and team spirit, offering a supportive environment where every employee can thrive. With a strong commitment to social purpose, employees benefit from generous leave policies, professional development opportunities, and a focus on health and wellbeing, all while making a meaningful impact in the Birmingham & Solihull area. Join us in our mission to create a fairer society, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand Shaw Trust's mission and how you can contribute to their goals. This shows you're genuinely interested and ready to be part of the solution.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the role of IPS Service Manager. Keep it concise and focus on how you can make a real difference in the community.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team at Shaw Trust.
We think you need these skills to ace Service Manager in Birmingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in people's lives and how you align with our mission at Shaw Trust.
Tailor Your CV:Make sure your CV is tailored to the Service Manager role. Highlight your experience with Individual Placement and Support, and any relevant skills that demonstrate your ability to manage teams and build partnerships effectively.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Shaw Trust and what we stand for.
How to prepare for a job interview at Shaw Trust
✨Know Your IPS Inside Out
Make sure you have a solid understanding of Individual Placement and Support (IPS) and the fidelity scale. Brush up on how these concepts interact with the IPS fidelity manual, as this knowledge will be crucial in demonstrating your expertise during the interview.
✨Showcase Your Relationship-Building Skills
Since the role involves building partnerships with local NHS Trusts and other stakeholders, prepare examples of how you've successfully built and maintained professional relationships in the past. This will show that you can effectively collaborate within an eco-system of purpose-led organisations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially around complex staffing and caseload issues. Think of specific scenarios from your previous experience where you successfully managed challenges and how you can apply those skills to this role.
✨Emphasise Your Commitment to Inclusivity
Shaw Trust values diversity and inclusiveness, so be ready to discuss how you’ve contributed to creating an inclusive environment in your past roles. Share any experiences that highlight your commitment to social mobility and breaking down barriers for others.