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- Tasks: Lead a dynamic team in delivering top-notch market research fieldwork and best practices.
- Company: Join a nationally recognised Market Research agency based in Leeds.
- Benefits: Competitive salary, career development opportunities, and a vibrant work culture.
- Why this job: Make a real impact in the market research industry while developing your leadership skills.
- Qualifications: Experience in fieldwork operations and strong team management skills.
- Other info: Exciting opportunity for growth in a collaborative environment.
The predicted salary is between 36000 - 38000 £ per year.
£36-£38k per annum. My client is a nationally recognised Market Research agency with a brand-new exciting opportunity available. They are currently recruiting for a Fieldwork Operations Manager based in Leeds.
Responsibilities
- Ensure the team understand fieldwork best practice and can confidently support project teams to develop first-class, efficient and effective fieldwork briefs.
- Product preparation: Set onsite product prep processes in collaboration with Facilities Coordinator and ensure quality standards are outlined and maintained.
- Offsite fieldwork: Develop and maintain offsite fieldwork best practice and ensure the team are capable of delivering first-class fieldwork, including the management, training, and coordination of offsite/external teams.
- Qual fieldwork: Develop and maintain Qual fieldwork best practice and ensure the team are capable of delivering first-class fieldwork, including the management, training, and coordination of offsite/external teams.
- Fieldwork roles: Develop best practice for hosting, facilitating, interviewing and product hand-outs and ensure quality standards are maintained.
- Booking systems: Create/develop booking systems, ensure the team are aware of correct use; identify more efficient ways to book equipment as required.
- Upkeep & maintenance: Develop facility upkeep standards and maintain these standards at all times, building strong relationships with maintenance suppliers alongside the Facilities Coordinator.
- Recruitment & onboarding: Oversee recruitment, onboarding, training and quality standards – develop standards and processes and ensure they are maintained.
- Booking & payment: Develop and maintain booking & payment system, ensuring the team use it effectively to follow best practices; utilise internal staffing before booking casual support.
- Funding, distribution & reporting: Act as platform champion, oversee efficient use by the team; monitor incentive costs vs spending and report; scan market with Operations Director to ensure BYR is using the best/most cost-effective platform.
- Quotas: Work with internal teams to implement the best methods for tracking project progress.
- Drop-outs/cancellations: Maintain a strong relationship with the panel team to improve participant/panellist engagement.
- Participant experience: Develop and record best practice; monitor and report on service satisfaction with a focus on continual improvement.
- People management: Where appropriate, line manage junior team members, conduct regular one-to-ones, provide feedback, and support career plans.
- Coaching and development: Provide feedback and coaching to other team members to aid their development.
- Resource utilisation: Ensure project team members and line reports are fully utilised and manage their time effectively.
- Cross-team collaboration: Build strong relationships with other teams and model this to less experienced members through coaching and regular feedback.
- Problem solving: Demonstrate a solution-focused approach and proactively offer viable solutions to challenges.
Requirements
The description lists responsibilities but does not specify formal qualifications or essential experience. Please refer to the original posting for any stated requirements beyond the responsibilities outlined above.
If this exciting and challenging new role is for you please apply asap for immediate consideration.
Market Research Operations Manager in Leeds employer: Shaw management Solutions
Contact Detail:
Shaw management Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Market Research Operations Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the market research field on LinkedIn or at industry events. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you know their work inside out and can bring fresh ideas to the table. Confidence is key!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications with a quick email or message. It shows your enthusiasm and keeps you on their radar.
✨Tip Number 4
Use our website to find roles that match your skills. We’ve got loads of resources to help you ace your job search, so make the most of them!
We think you need these skills to ace Market Research Operations Manager in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Market Research Operations Manager. Highlight your experience in fieldwork operations and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about market research and how your background aligns with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've tackled challenges in previous roles. We’re looking for someone who can demonstrate a solution-focused approach, so let us know how you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Shaw management Solutions
✨Know Your Fieldwork Best Practices
Make sure you brush up on fieldwork best practices before the interview. Understand how to support project teams in developing effective fieldwork briefs, as this will show your potential employer that you're ready to hit the ground running.
✨Showcase Your People Management Skills
Be prepared to discuss your experience with managing and training teams. Highlight specific examples where you've successfully coached team members or improved their performance, as this is crucial for the role.
✨Demonstrate Problem-Solving Abilities
Think of a few scenarios where you've faced challenges in previous roles and how you resolved them. This will illustrate your solution-focused approach and proactive mindset, which are key traits for this position.
✨Familiarise Yourself with Booking Systems
Since the role involves developing and maintaining booking systems, it’s a good idea to research common systems used in market research. Being able to discuss how you would improve efficiency in booking processes will impress your interviewers.
