Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team in delivering top-notch fieldwork operations and best practices.
- Company: Join a nationally recognised Market Research agency based in Leeds.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Why this job: Make a real impact in market research while developing your leadership skills.
- Qualifications: Experience in fieldwork operations and strong team management skills.
- Other info: Exciting opportunity for growth in a collaborative and innovative setting.
The predicted salary is between 36000 - 38000 £ per year.
My client is a nationally recognised Market Research agency with a brand-new exciting opportunity available. They are currently recruiting for a Fieldwork Operations Manager to be based in Leeds.
Responsibilities
- Ensure the team understand fieldwork best practice and can confidentially support project teams to develop first class, efficient and effective fieldwork briefs.
- Product preparation: Set onsite product prep processes in collaboration with Facilities Coordinator and ensure quality standards are outlined & maintained.
- Offsite fieldwork: Develop & maintain offsite fieldwork best practice and ensure the team are capable of delivering first class fieldwork, including the management, training, and coordination of offsite/external teams.
- Qual fieldwork: Develop & maintain Qual fieldwork best practice and ensure the team are capable of delivering first class fieldwork, including the management, training, and coordination of offsite/external teams.
- Fieldwork roles: Develop best practice for the roles of hosting, facilitating, interviewing & product hand-outs and ensure quality standards are maintained.
- Booking systems: Create/develop booking systems, ensure team are aware of correct use. Find alternative/more efficient ways to book equipment as required.
- Upkeep & maintenance: Develop facility upkeep standards and foster the need to maintain these high standards at all times with the team. Develop a strong working relationship with maintenance suppliers alongside the facilities Coordinator.
- Recruitment & onboarding: Oversee recruitment, onboarding, training and quality standards - develop standards & processes and ensure they are being maintained.
- Booking & payment: Develop and maintain booking & payment system ensuring the team use effectively to best practice. Ensure that internal staffing is utilised where possible prior to booking of casual support.
- Funding, distribution & reporting: Act as platform champion, overseeing efficient use by team. Develop best practice/use. Monitor ongoing incentive costs vs spending and report. Scan market with Operations Director to ensure BYR are using the best/most cost-effective platform available.
- Quotas: Work with internal teams to ensure that the best methods for tracking project progress are implemented.
- Drop outs/cancellations: Ensure a strong working relationship with the panel team to find ways to develop participant/panellist engagement.
- Participant experience: Develop and record best practice. Monitor and report on service satisfaction always looking to improve via the team.
- Line management (where appropriate): include regular one-to-ones, constructive feedback, and career planning.
- Provide feedback to and coach other team members to aid their development.
- Ensure project team members and line reports are fully utilised and manage their time effectively.
- Build strong working relationships with other teams and model this for less experienced members, using coaching and regular feedback to develop their skills.
- Demonstrate a solution-focused approach and proactively offer viable solutions to challenges.
Fieldwork Operations Manager employer: Shaw management Solutions
Contact Detail:
Shaw management Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fieldwork Operations Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the market research field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to fieldwork operations. Think about how you can showcase your experience in managing teams and developing best practices. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills through real-life examples. When you get the chance to chat with potential employers, highlight specific projects where you’ve successfully implemented fieldwork strategies or improved processes. This will help you stand out as a candidate who can deliver results.
✨Tip Number 4
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission of delivering top-notch market research.
We think you need these skills to ace Fieldwork Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fieldwork Operations Manager role. Highlight your experience in managing teams, developing best practices, and any relevant market research experience. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Be sure to mention specific examples of your past successes in fieldwork operations.
Showcase Your Problem-Solving Skills: In your application, don’t forget to highlight your solution-focused approach. We love candidates who can demonstrate how they've tackled challenges in previous roles, especially in managing fieldwork or coordinating teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Shaw management Solutions
✨Know Your Fieldwork Best Practices
Make sure you brush up on fieldwork best practices before the interview. Be ready to discuss how you would ensure your team understands these practices and how you can support project teams in developing effective fieldwork briefs.
✨Showcase Your Leadership Skills
As a Fieldwork Operations Manager, you'll need to demonstrate strong leadership. Prepare examples of how you've managed, trained, and coordinated teams in the past. Highlight your experience in fostering relationships with external teams and suppliers.
✨Be Ready to Discuss Systems and Processes
Familiarise yourself with booking systems and quality standards relevant to fieldwork operations. Be prepared to share your ideas on how to create or improve these systems, ensuring efficiency and effectiveness in your approach.
✨Emphasise Participant Experience
Participant engagement is key in market research. Think about ways you've previously improved participant experiences and be ready to discuss how you would monitor and report on service satisfaction in this role.
