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- Tasks: Be the friendly face of our care home, handling reception and admin duties.
- Company: Join Shaw healthcare, the UK's largest employee-owned healthcare company.
- Benefits: Earn £13.00 per hour, enjoy paid leave, and access wellness support.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Strong communication skills and a caring attitude are essential.
- Other info: Full training provided with excellent opportunities for career progression.
The predicted salary is between 13 - 16 £ per hour.
Shaw healthcare are delighted to announce that we are a Real Living Wage Employer as well as the UK's largest employee-owned healthcare company. In our recognition of your contribution to the care that our service users need, we are committed to making sure your salary is significantly more than the Government National Minimum Wage. Our employees are at the centre of everything we do.
Are you a friendly, compassionate and caring person who is looking for a career where you feel valued and rewarded for the work that you do? If so, this could be the perfect opportunity for you. Do you enjoy seeing people get the most out of every day and achieve what they want in life? This is what a career in Shaw healthcare is all about.
Shaw healthcare is looking for an Administrator to join the team at Surehaven Glasgow. You will join a team that is fully committed to making a difference to the lives of those we provide care for. Our aim is to deliver the highest standard of care to our service users and to provide the same standard of care that we would expect our own family members to receive. Surehaven Glasgow has an excellent reputation as a highly valued provider of care. The needs of our service users are at the centre of all we do every single day.
We can accommodate up to twenty-one patients aged between 18 to 65 with a primary diagnosis of mental illness, some of whom are liable to be detained under the Mental Health (Care and Treatment) Scotland Act 2003 and can have forensic backgrounds. Residents are housed across two gender-specific wards.
The Homes administrator is a key point of contact with excellent communication skills, delivering the highest standards of customer service to our residents and guests, and promoting equality & diversity in line with our care principles of 'wellness, happiness, and kindness'.
Duties:
- First point of contact for all visitors to the service including allied health professionals
- Reception duties, including answering the phone and dealing with deliveries
- Processing invoices
- Processing time sheets
- Secretarial filling, PA duties to the Home Manager
- Communicating with head office departments in relation to fees, purchasing and stock control, financial, payroll, HR, recruitment and other relevant matters affecting the Home
- Cash finances (petty cash, amenity fund, residents cash)
- Coordinate collation, validation of time-sheets with the Home Manager
- Essential to be Health and Safety aware, to ensure the safety of our service users and colleagues
- You may be required to undertake any other duties as requested by your Manager
We will provide you with full training. This includes our leadership programme which can support your development and opportunities for progression within Shaw. You will also enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:
Benefits:
- Excellent Career Opportunities
- Care Qualifications
- 76% Employee Owned - our employees have received over £1850 each in tax-free bonuses to date
- Refer a Friend bonus scheme (earn up to £1000 for each referral by you)
- Paid annual leave 28 days per year (based on hours)
Administrator at Surehaven Glasgow employer: Shaw healthcare
Contact Detail:
Shaw healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator at Surehaven Glasgow
✨Tip Number 1
Get to know the company! Research Shaw healthcare and Surehaven Glasgow. Understand their values and mission, so you can show how your friendly and compassionate nature aligns with their commitment to care.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can go a long way in making a lasting impression and might even get you a referral!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your skills in communication and customer service can shine through. Remember, they want to see your caring side!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Shaw healthcare family and making a difference.
We think you need these skills to ace Administrator at Surehaven Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and compassionate nature shine through. We want to see the real you, so don’t be afraid to share a bit about why you’re passionate about helping others and how you can contribute to our team at Surehaven Glasgow.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences that match the job description. We’re looking for someone who can deliver excellent customer service and support our residents, so emphasise any previous roles where you’ve done just that!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us quickly understand why you’d be a great fit for the Administrator role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way to joining our amazing team!
How to prepare for a job interview at Shaw healthcare
✨Know the Company Inside Out
Before your interview, take some time to research Shaw healthcare and Surehaven Glasgow. Understand their values, mission, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As an Administrator, excellent communication is key. Prepare examples from your past experiences where you've demonstrated strong communication skills, whether it’s handling difficult situations or providing exceptional customer service. Be ready to discuss how you can be the friendly and compassionate point of contact for residents and visitors.
✨Highlight Your Organisational Abilities
The role involves various administrative tasks, so be prepared to talk about your organisational skills. Share specific instances where you successfully managed multiple responsibilities, such as processing invoices or coordinating schedules. This will reassure them that you can handle the demands of the job.
✨Emphasise Your Commitment to Care
Since the role is centred around providing care, express your passion for helping others. Discuss any relevant experiences that showcase your caring nature and how you align with their principles of wellness, happiness, and kindness. This will resonate well with the interviewers and demonstrate that you’re a great fit for their team.