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- Tasks: Lead and support Catering & Domestic teams to ensure top-notch service and cleanliness.
- Company: Join Shaw healthcare, a leader in quality care and employee engagement.
- Benefits: Competitive salary, car allowance, and a discretionary tax-free bonus.
- Why this job: Make a real difference in residents' lives while leading a passionate team.
- Qualifications: Experience in healthcare catering and strong leadership skills required.
- Other info: Opportunity for career growth in a supportive and dynamic environment.
The predicted salary is between 47000 - 62000 ÂŁ per year.
Join to apply for the Regional Soft Services FM Manager role at Shaw healthcare (Group) Ltd
Position: Regional Soft Services FM Manager
Location: Covering services in the Southern Region which includes mainly West Sussex and London Area
Salary Package of ÂŁ54,700 D.O.E (Plus discretionary EOT bonus tax free)
Car Allowance: ÂŁ385 pcm
Hours: 37.5
Contract: Full time, permanent
The Role
Reporting to the Head of Hotel Services, you will be responsible to oversee, support & guide the Catering & Domestic teams across the Shaw Healthcare business, in conjunction with the Care Home & Operations Management Teams, ensuring high standards and the best possible Foodservice, Quality & Cleanliness is consistently achieved and maintained at all times.
Principal duties
- To be a good role model for all employees, being aspirational, optimistic, approachable as well as being consistent.
- To promote practice and behaviour in line with Shaw healthcare’s Vision “To provide the quality of care we would want for our loved ones”.
- To take an active role in leading culture change and building and sustaining employee engagement.
- To maintain and provide a professional positive relationship with our Contract partners, where appropriate and provide a service that is responsive to the targets contained within the Specifications and Payment Mechanisms of the Company’s Contracts.
- To support and advise the Homes on appropriate Catering & Domestics Staffing levels & Rotas
- To ensure awareness and compliance with new legislation, directives and practices.
- Perform any other duties as may be required and will be required to visit / spend time at all sites.
CATERING
To ensure “Shaw Minimum Mealtime Standards” are achieved at all times thus providing a great service that offers fine meals, beautifully presented, fresh, clean, attractive and well-furnished surroundings, that underpins excellent Care and helps to ensure that Mealtimes are the highlight of the day for our Residents.
- Supporting our Care staff in excellent Food Presentation & Meal time experience for our Service Users.
- Identification, preparation and implementation of improvement plans.
- Identifying training requirements, appropriate training and implementing in conjunction with Shaw Training Department.
- Ensure compliance with Legislation in all aspects of Food Safety.
- Responsibility for Shaw Food Safety Policy and updating as appropriate.
- Monitor Food spends against Budgets & Occupancy levels ensuring controls in place along with providing support & guidance to Homes ensuring highest quality meals balanced with cost effectiveness/control.
- Monitor Food Waste with a focus on minimising / reducing.
Provide expert advice & guidance on Homes Menus / Recipes i.e.
- Average daily Nutrients are achieved
- Allergens
- IDDSI processes and procedures are followed
- Lead and support on Menu & Recipe Software System
CLEANING (Inc Laundry)
To ensure all Shaw Homes continually improve & maintain the highest standards of Cleanliness with contributes to maintaining a “Homely & Welcoming “environment for Residents, Staff & Visitors at all times.
- Provide expert guidance & support to Home Management & Domestic Teams with particular attention to:
- Efficiencies
- Cleaning practices
- Infection Control
- Use of appropriate Equipment & Chemicals
- COSHH
- Resident Safety
Essential Criteria
- Must have Healthcare – (Private and or NHS) Catering experience
- Experience of managing & controlling large budgets
- Knowledge and application of all current Food Hygiene legislation
- Excellent working knowledge of HACCP
- Food production knowledge acquired through supervisory and management experience
- Experience of multi-site & geographically dispersed operations
- Experience & knowledge of Infection Control practices / procedures
Desirable Criteria
- Knowledge and experience of PFI and or Local Authority Contract compliance
- Team Leadership to support & guide a skilled and motivated workforce.
- Results-Driven: A quality and process-oriented mindset with a focus on achieving measurable outcomes.
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Regional Soft Services FM Manager employer: Shaw healthcare (Group) Ltd
Contact Detail:
Shaw healthcare (Group) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Soft Services FM Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and facilities management sectors. Attend industry events or join relevant online groups to meet people who can help you land that Regional Soft Services FM Manager role.
✨Tip Number 2
Prepare for interviews by researching Shaw healthcare’s values and recent projects. Show us how your experience aligns with their vision of providing quality care. Tailor your responses to highlight your expertise in catering and cleanliness standards.
✨Tip Number 3
Don’t just wait for job openings—create opportunities! If you see a gap in services or improvements that could be made at Shaw healthcare, mention them when you apply. This shows initiative and that you’re already thinking about how to enhance their operations.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. Make sure your application reflects your passion for healthcare and your ability to lead teams effectively. We want to see how you can contribute to maintaining high standards across the Southern Region!
We think you need these skills to ace Regional Soft Services FM Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Soft Services FM Manager role. Highlight your relevant experience in healthcare catering and management, and don’t forget to showcase your budget control skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing quality care and how your leadership style aligns with Shaw healthcare’s vision. Keep it engaging and personal.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead teams and improve service standards. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves. Good luck!
How to prepare for a job interview at Shaw healthcare (Group) Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of healthcare catering and cleaning standards. Familiarise yourself with Shaw's Minimum Mealtime Standards and NHS Cleaning Standards 2021. Being able to discuss these in detail will show that you're serious about the role.
✨Showcase Your Leadership Skills
As a Regional Soft Services FM Manager, you'll need to lead teams effectively. Prepare examples of how you've motivated and guided teams in the past. Think about specific situations where you improved team engagement or implemented successful training programmes.
✨Budget Savvy
Since managing large budgets is key for this role, be ready to discuss your experience with budget control. Bring examples of how you've monitored spending and achieved cost-effectiveness while maintaining high service quality. This will demonstrate your results-driven mindset.
✨Cultural Fit Matters
Shaw healthcare values a positive culture and employee engagement. Be prepared to talk about how you can contribute to their vision of providing quality care. Share your thoughts on building relationships with contract partners and fostering a welcoming environment for residents and staff.