Regional Soft Services FM Manager

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Join to apply for the Regional Soft Services FM Manager role at Shaw healthcare (Group) Ltd

Shaw healthcare (Group) Ltd provided pay range

This range is provided by Shaw healthcare (Group) Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Position: Regional Soft Services FM Manager
Location: Covering services in the Southern Region which includes mainly West Sussex and London Area
Salary: Up to £50,000 D.O.E (Plus discretionary EOT bonus tax free)
Car Allowance: £385 pcm
Hours: 37.5
Contract: Full time, permanent
The Role
Reporting to the Head of Hotel Services, you will be responsible to oversee, support & guide the Catering & Domestic teams across the Shaw Healthcare business, in conjunction with the Care Home & Operations Management Teams, ensuring high standards and the best possible Foodservice, Quality & Cleanliness is consistently achieved and maintained at all times.
This includes ALL Catering, Domestic Cleaning & Laundry operations.
Principal duties

• To be a good role model for all employees, being aspirational, optimistic, approachable as well as being consistent.
• To promote practice and behaviour in line with Shaw healthcare’s Vision “To provide the quality of care we would want for our loved ones”.
• To take an active role in leading culture change and building and sustaining employee engagement.
• To maintain and provide a professional positive relationship with our Contract partners, where appropriate and provide a service that is responsive to the targets contained within the Specifications and Payment Mechanisms of the Company’s Contracts.
• To support and advise the Homes on appropriate Catering & Domestics Staffing levels & Rotas
• To ensure awareness and compliance with new legislation, directives and practices.
• Perform any other duties as may be required and will be required to visit / spend time at all sites.

MAIN DUTIES
CATERING
To ensure “Shaw Minimum Mealtime Standards” are achieved at all times thus providing a great service that offers fine meals, beautifully presented, fresh, clean, attractive and well-furnished surroundings, that underpins excellent Care and helps to ensure that Mealtimes are the highlight of the day for our Residents.
To improve the standard of care relating to all aspects of Food Service through:

• Supporting our Care staff in excellent Food Presentation & Meal time experience for our Service Users.
• Identification, preparation and implementation of improvement plans.
• Identifying training requirements, appropriate training and implementing in conjunction with Shaw Training Department.
• Ensure compliance with Legislation in all aspects of Food Safety.
• Responsibility for Shaw Food Safety Policy and updating as appropriate.
• Monitor Food spends against Budgets & Occupancy levels ensuring controls in place along with providing support & guidance to Homes ensuring highest quality meals balanced with cost effectiveness/control.
• Monitor Food Waste with a focus on minimising / reducing.

• Provide expert advice & guidance on Homes Menus / Recipes i.e.

• Average daily Nutrients are achieved
• Allergens
• IDDSI processes and procedures are followed
• Lead and support on Menu & Recipe Software System

CLEANING (Inc Laundry)
To ensure all Shaw Homes continually improve & maintain the highest standards of Cleanliness with contributes to maintaining a “Homely & Welcoming “environment for Residents, Staff & Visitors at all times.

• Provide expert guidance & support to Home Management & Domestic Teams with particular attention to:

• Efficiencies
• Cleaning practices
• Infection Control
• Use of appropriate Equipment & Chemicals
• COSHH
• Resident Safety

Essential Criteria

• Must have Healthcare – (Private and or NHS) Catering experience
• Experience of managing & controlling large budgets
• Knowledge and application of all current Food Hygiene legislation
• Excellent working knowledge of HACCP
• Food production knowledge acquired through supervisory and management experience
• Experience of multi-site & geographically dispersed operations
• Experience & knowledge of Infection Control practices / procedures

Desirable Criteria

• Knowledge and experience of PFI and or Local Authority Contract compliance
• Team Leadership to support & guide a skilled and motivated workforce.
• Results-Driven: A quality and process-oriented mindset with a focus on achieving measurable outcomes.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Hospitals and Health Care

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