Operations Manager - Care Services

Operations Manager - Care Services

Full-Time 41000 - 46000 £ / year (est.) No working from home possible
Shaw healthcare (Group) Ltd

At a Glance

  • Tasks: Lead and manage multiple care services across Powys, ensuring high standards and compliance.
  • Company: Dynamic care services provider with a focus on employee ownership and development.
  • Benefits: Competitive salary, monthly car allowance, generous leave, and professional growth opportunities.
  • Other info: Join a supportive team with excellent career progression and community impact.
  • Why this job: Make a real difference in the lives of others while developing your leadership skills.
  • Qualifications: Experience in managing care services and strong leadership abilities required.

The predicted salary is between 41000 - 46000 £ per year.

We have a fantastic opportunity for a forward thinking, motivated and ‘can do’ person to join our Regional team in Powys, Wales. This role covers multiple sites across Powys and will include travelling to the care services under your leadership. The successful applicant must have experience in managing a portfolio of residential care or nursing services. You will provide leadership, mentorship and direction to the service managers in your region. It will be essential to have sound knowledge of care regulations, commercial awareness with proven record of budgetary control as well as a dynamic and engaging leadership style. The person must have a track record of managing multi-site adult and social care services within the sector and private providers, possess excellent engagement skills at all levels, and be able to build, navigate and foster local and regional relationships.

Salary: £70,000 plus a monthly car allowance of £425

Hours: 37.5 per week (Fixed Term for 12 months)

Location: Ideal candidate would be based in or around Powys

  • Employee Ownership Trust – in the last 12 months due to the Employee Ownership Trust staff have received up to £1850 tax‑free bonus
  • 25 days annual leave
  • Individualised professional development programmes
  • Refer a Friend Scheme of up to £1,000
  • GP online – providing around the clock GP consultation via an interactive app
  • Retail/Leisure/Holiday and travel discounts
  • Death in service payment

Objectives:

  • Oversee and take full accountability for the commercial targets of their services including agency use and occupancy.
  • Work in conjunction with the Quality and Compliance Department and Quality Improvement Managers (as well as other teams) to establish best practice, follow company policies and procedures and achieve ‘good’ or ‘outstanding’ where applicable with their regulatory partner.
  • Accountable for the financial integrity of the service through regular monitoring, process compliance and review.
  • Ensure that the service adequately and appropriately recruits; comprehensively onboards, supports and welcomes new employees and that probationary reviews are effective, leading to timely and successful outcomes during probationary periods.
  • Foster positive, collaborative relationships with internal and external stakeholders.
  • Identify and communicate opportunities for new business and business development and growth.
  • Hold a relevant Care and/or Nursing and Management qualification (e.g. NVQ/QCF in Management; NVQ4 in Care; Registered Manager’s Award; QCF Level 5 in Leadership for Health and Social Care).
  • Have management experience gained in a relevant health/social care setting.
  • Have experience of managing and organising resources, including budgetary control and effective people management.
  • Be able to engage well with residents, relatives, colleagues and other stakeholders.
  • Be able to work flexibly, on occasion, to ensure 24/7 cover throughout the year.
  • Be able to answer out of hours problems in a genuine emergency.
  • Hold a valid driving licence and use of own car for work purposes.
  • Have experience of marketing services/selling market beds.

Operations Manager - Care Services employer: Shaw healthcare (Group) Ltd

Join a dynamic and supportive team in Powys, Wales, where your leadership will directly impact the quality of care services across multiple sites. As an Operations Manager, you'll benefit from an Employee Ownership Trust that rewards staff with tax-free bonuses, alongside generous annual leave and professional development opportunities. Our collaborative work culture fosters growth and innovation, making this an ideal environment for those passionate about making a difference in the care sector.

Shaw healthcare (Group) Ltd

Contact Details:

Shaw healthcare (Group) Ltd Recruitment Team

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