Clinical Service Manager at Hollybush House

Shaw healthcare is recruiting for a proven Home Manager for our 24 bedded home, Hollybush House in Stourbridge, which offers temporary accommodation for respite and rehabilitation, providing the highest possible standards of care and support to older people with dementia. Our philosophy is to see beyond the illness, recognising the wider needs of the individual. We consider it important that each resident and their family actively contribute towards the planning of care, and we also have a family support group that meets regularly.

Working with the local community, GP’s and professionals to deliver a care offer that truly enables residents to continue to lead as full a life as possible. Our high-quality nursing and care support places the individual at the centre of all we do and is based on our core values of Wellness, Happiness and Kindness.

Salary: £53,898.96

Hours: 37.5 hours per week

Benefits:

• Employee Ownership Trust - Due to the Employee Ownership Trust, staff have received up to £1850 tax-free bonus to date
• 35 days annual leave
• Individualised professional development programmes
• GP online - providing around the clock GP consultation via an interactive app
• Refer a Friend Scheme of up to £1,000
• Retail/Leisure/Holiday and travel discounts

Shaw Healthcare is one of the UK’s leading Health and Social care providers who deliver a wide spectrum of care in a variety of purpose-built care environments; care homes for the elderly, specialist dementia units, mental health units and low secure psychiatric hospitals. We highly value the wonderful contribution of our employees and it is our ethos to put people first by involving our people in key decision-making. We are the largest employee ownership trust within the healthcare sector, meaning that Shaw is 76% owned by its staff.

Objectives:

• To utilise authentic leadership, role modelling and inspirational skills to motivate the team to deliver excellent quality of care.
• To become the person in charge responsible for the day-to-day running of the Service with 24-hour responsibility for the care of the Service Users.
• To manage the effective use of resources, including the financial performance of the Service, and maintain high levels of occupancy.
• To provide improvement, independence and choice for Service Users.
• To comply with all regulatory and legislative requirements at all times and in particular the CQC for the Registration and Inspection of Nursing Homes and NMC guidelines.

Leadership:

• To be a good role model for all employees, being approachable and providing a regular presence and visibility with all levels of employees as well as being consistent in all actions and decisions.
• To set and maintain clear standards of care within the Service in line with Shaw healthcare’s Vision “To provide the quality of care we would want for our loved ones”, policies and procedures.
• To ensure that employee selection processes are applied thoroughly and that all candidates are treated professionally and that successful candidates are ‘onboarded’ fully and comprehensively.
• To develop a culture of continuous quality improvement, using the framework of clinical governance.

General Management:

• To manage effectively the Service’s budgets and deliver the Key Performance Indicators set for the Service.
• To ensure that the Service complies with all statutory obligations and relevant legislation (e.g. environmental health, health and safety).
• To enable Service Users to control their own financial affairs, where possible, and finances monitored with up to date accurate records kept of all transactions.
• In the case of the Manager being the appointee for any Service User, the financial control of their affairs must be undertaken.
• To ensure that the culture of meaningful activities is embedded in the Service and facilitated by the entire team.

Essential Requirements:

• Qualified Nurse with a valid PIN.
• Caring and Compassionate.
• Experience of Managing a service of a similar size and client group.