At a Glance
- Tasks: Coordinate patient issues and manage administrative tasks in a supportive healthcare environment.
- Company: Join Shaw healthcare, the UK's largest employee-owned healthcare company.
- Benefits: Enjoy competitive pay, bonuses, discounts, and a focus on your wellbeing.
- Other info: Great career growth opportunities and a supportive team culture.
- Why this job: Make a real difference in the lives of patients while developing your career.
- Qualifications: Strong communication skills and understanding of mental health paperwork required.
The predicted salary is between 15 - 16 £ per hour.
Join to apply for the Senior Administrator role at Shaw healthcare (Group) Ltd. Pay Range: £15.78 per hour. Shaw healthcare is a Real Living Wage Employer and the UK’s largest employee-owned healthcare company. Our employees are at the centre of everything we do.
Shaw healthcare is looking for a Senior Administrator to join the team at Surehaven Glasgow. You will join a team that is fully committed to making a difference to the lives of those we provide care for. Our aim is to deliver the highest standard of care to our service users.
The Home's Senior Administrator is a key point of contact with excellent communication skills, delivering the highest standards of customer service to our residents and guests, and promoting equality & diversity in line with our care principles of 'wellness, happiness, and kindness'.
Duties:- Demonstrate Surehaven’s values in your daily work.
- Co-ordinator for all Restricted Patient issues (referrals, reports, assessments and action plans).
- Restricted Patient lead for all restricted patient issues (attending CPA, minutes, CPA reports, SUS Plans, MAPPA link, Tribunals, CORO Reports).
- Understanding of mental health paperwork, T3, T2, specified paperwork, named person detention paperwork, and other mental health paperwork.
- Main signatory for all Disclosure Scotland forms.
- Act as Corporate Appointee on behalf of all appropriate patients.
- Complaint and compliment handling/processing.
- Oversee all recruitment processing.
- Oversee all timesheet processing.
- Entering of all training and monitoring training matrix for compliance.
- Support Manager with HIS, MWC and Forensic Network requirements.
- Admission and discharge of patients (maintaining SHBS records and register).
- Control of pre-admission assessment reports/liaison with external finance leads.
- Directly line manage admin team for all routine tasks.
- Undertake any other duties as requested by your Manager.
- Excellent Career Opportunities.
- Care Qualifications.
- 76% Employee Owned - our employees have received over £1850 each in tax free bonuses to date!
- Refer a Friend bonus scheme (earn up to £1000 for each referral).
- Paid annual leave 28 days per year (based on hours) inclusive of bank holidays.
- Company Sick Pay.
- Enhanced pay rates for bank holidays.
- Free Uniform.
- Discounted Homemade Meals while on Shift.
- Pension scheme.
- Colleague discounts - Access to over 1600 high street discounts.
- Holiday discounts.
- Outstanding recognition schemes such as Shaw Star Awards and Long Service Awards.
- Online benefits and cashback rewards.
- Access to an independent and confidential Employee Assistance Programme for physical, mental and financial issues.
Salary: £15.78 per hour. Working Hours: 37.5 hours per week - Monday to Friday 09:00-17:00.
APPLY TODAY! Be one of the special people that make a difference!
Senior Administrator at Surehaven Glasgow in Basingstoke employer: Shaw healthcare (Group) Ltd
Shaw healthcare is an exceptional employer, dedicated to the well-being of both its employees and service users. As the UK's largest employee-owned healthcare company, we offer competitive salaries above the National Minimum Wage, a supportive work culture that prioritises wellness, happiness, and kindness, and numerous opportunities for career advancement. Our Glasgow location provides a vibrant environment where you can make a meaningful impact while enjoying benefits such as generous annual leave, a comprehensive Employee Assistance Programme, and access to extensive colleague discounts.
Contact Details:
Shaw healthcare (Group) Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Administrator at Surehaven Glasgow in Basingstoke
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Shaw healthcare (Group) Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Shaw healthcare (Group) Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Shaw healthcare (Group) Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Senior Administrator at Surehaven Glasgow in Basingstoke
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Shaw healthcare (Group) Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Shaw healthcare (Group) Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Shaw healthcare (Group) Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Shaw healthcare (Group) Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Shaw healthcare (Group) Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Shaw healthcare (Group) Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
