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- Tasks: Coordinate patient issues and manage administrative tasks in a supportive healthcare environment.
- Company: Join Shaw healthcare, the UK's largest employee-owned healthcare company.
- Benefits: Enjoy competitive pay, bonuses, discounts, and a focus on your wellbeing.
- Other info: Great career growth opportunities and a supportive team culture.
- Why this job: Make a real difference in the lives of patients while developing your career.
- Qualifications: Strong communication skills and understanding of mental health paperwork required.
The predicted salary is between 15 - 16 £ per hour.
Join to apply for the Senior Administrator role at Shaw healthcare (Group) Ltd. Pay Range: £15.78 per hour. Shaw healthcare is a Real Living Wage Employer and the UK’s largest employee-owned healthcare company. Our employees are at the centre of everything we do.
Shaw healthcare is looking for a Senior Administrator to join the team at Surehaven Glasgow. You will join a team that is fully committed to making a difference to the lives of those we provide care for. Our aim is to deliver the highest standard of care to our service users.
The Home's Senior Administrator is a key point of contact with excellent communication skills, delivering the highest standards of customer service to our residents and guests, and promoting equality & diversity in line with our care principles of 'wellness, happiness, and kindness'.
Duties:- Demonstrate Surehaven’s values in your daily work.
- Co-ordinator for all Restricted Patient issues (referrals, reports, assessments and action plans).
- Restricted Patient lead for all restricted patient issues (attending CPA, minutes, CPA reports, SUS Plans, MAPPA link, Tribunals, CORO Reports).
- Understanding of mental health paperwork, T3, T2, specified paperwork, named person detention paperwork, and other mental health paperwork.
- Main signatory for all Disclosure Scotland forms.
- Act as Corporate Appointee on behalf of all appropriate patients.
- Complaint and compliment handling/processing.
- Oversee all recruitment processing.
- Oversee all timesheet processing.
- Entering of all training and monitoring training matrix for compliance.
- Support Manager with HIS, MWC and Forensic Network requirements.
- Admission and discharge of patients (maintaining SHBS records and register).
- Control of pre-admission assessment reports/liaison with external finance leads.
- Directly line manage admin team for all routine tasks.
- Undertake any other duties as requested by your Manager.
- Excellent Career Opportunities.
- Care Qualifications.
- 76% Employee Owned - our employees have received over £1850 each in tax free bonuses to date!
- Refer a Friend bonus scheme (earn up to £1000 for each referral).
- Paid annual leave 28 days per year (based on hours) inclusive of bank holidays.
- Company Sick Pay.
- Enhanced pay rates for bank holidays.
- Free Uniform.
- Discounted Homemade Meals while on Shift.
- Pension scheme.
- Colleague discounts - Access to over 1600 high street discounts.
- Holiday discounts.
- Outstanding recognition schemes such as Shaw Star Awards and Long Service Awards.
- Online benefits and cashback rewards.
- Access to an independent and confidential Employee Assistance Programme for physical, mental and financial issues.
Salary: £15.78 per hour. Working Hours: 37.5 hours per week - Monday to Friday 09:00-17:00.
APPLY TODAY! Be one of the special people that make a difference!
Senior Administrator at Surehaven Glasgow in Basingstoke employer: Shaw healthcare (Group) Ltd
Contact Detail:
Shaw healthcare (Group) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator at Surehaven Glasgow in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Surehaven Glasgow on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Shaw healthcare’s values and how they align with your own. We want to show that we’re not just a good fit, but the perfect match for their mission.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This will help us nail our responses and boost our confidence before the real deal.
✨Tip Number 4
Don’t forget to follow up! After the interview, shoot a quick thank-you email to express our appreciation. It shows we’re genuinely interested and keeps us fresh in their minds.
We think you need these skills to ace Senior Administrator at Surehaven Glasgow in Basingstoke
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the lives of our service users. Share any relevant experiences that highlight your commitment to providing excellent care.
Tailor Your CV: Make sure your CV is tailored specifically for the Senior Administrator role at Surehaven Glasgow. Highlight your administrative skills and any experience with mental health paperwork. We love seeing how your background aligns with our values of wellness, happiness, and kindness.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and how you fit into our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our amazing team at Shaw healthcare.
How to prepare for a job interview at Shaw healthcare (Group) Ltd
✨Know Your Stuff
Make sure you understand the key responsibilities of a Senior Administrator at Surehaven Glasgow. Familiarise yourself with mental health paperwork and the specific duties mentioned in the job description. This will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Communication Skills
As a Senior Administrator, excellent communication is crucial. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations. This will help demonstrate your ability to handle complaints and compliments, as well as liaise with various stakeholders.
✨Emphasise Teamwork and Values
Shaw healthcare values teamwork and making a difference. Be ready to discuss how you’ve worked collaboratively in the past and how you align with their principles of wellness, happiness, and kindness. This will highlight your fit within their culture.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.