At a Glance
- Tasks: Be the friendly face of our office, managing calls and welcoming visitors.
- Company: Join a growing accountancy firm with a supportive and inclusive culture.
- Benefits: Enjoy 25 days holiday, wellbeing days, and access to health support.
- Other info: Be part of a diverse team that values your unique contributions.
- Why this job: Kickstart your career in a dynamic environment with plenty of growth opportunities.
- Qualifications: GCSEs in Maths and English, strong communication skills, and IT proficiency.
The predicted salary is between 24000 - 30000 € per year.
Martin & Company are a prominent accountancy and tax advisory practice with offices based in Winchester, Thame, and Liss. They have exemplary expertise in the farming and agricultural sector, landed estates and private client spaces. Martin & Company joined the Shaw Gibbs Group in April 2024, a growing top 35 accountancy practice who provide expert solutions for entrepreneurial businesses and private individuals.
Members of the Shaw Gibbs Group are committed to investment in their teams of high-quality specialists who work with the best-in-breed technology to create value for clients which exceeds expectation. Our culture is very important to us and is based on our company values of expert, respectful, innovative and collaborative. We develop high performing teams diverse in experiences, backgrounds and ideas. As a growing company, there are plenty of opportunities for development and quick progression. Our practice is known for having a friendly and supportive team culture where everyone receives training and development to increase their technical knowledge and their commercial and management skills. We put our people first and are constantly looking for ways to improve our people experience. With respectful as one of our values, we are committed to creating an inclusive culture that respects, values and celebrates cultural and individual differences.
We have several offices in Central and Southern England and have ambitious plans to expand our business. To support the organisation's growth, we have created a new opportunity for a welcoming, professional front-of-house Receptionist to join our Cirencester Business Management team. This is a permanent full-time role working 5 days per week in the office.
The Role
- Own the front-of-house experience: greet and sign in visitors, manage supplier/delivery logs, and direct queries confidently.
- Manage incoming calls: answer, screen and route calls professionally, taking accurate messages and following up when needed.
- Deliver high-quality admin support: scanning, filing, document preparation, data entry and supplies management to agreed standards.
- Keep meeting rooms and calendars running smoothly: coordinate bookings, prepare rooms, and support internal/external meetings.
- Handle post and couriers end-to-end: receive, sort and distribute mail/packages and arrange outgoing shipments.
- Support a safe, secure and well-presented office: visitor badges, access control, open/close procedures and adherence to safety processes.
- Work with the Office Manager on site readiness: coordinate maintenance schedules, repairs/contractors, alarms testing and office/event set-up.
About You
- GCSEs in Maths and English at grade 5 or above (or equivalent).
- Confident communicator with strong written and verbal skills and a warm, professional manner.
- Strong IT capability (MS Office) and able to learn new systems quickly.
- Highly organised with excellent attention to detail and the ability to prioritise in a busy office.
- Previous reception or front-of-house experience in a fast-paced office environment.
Job benefits
- Joining a fast-growing company with exciting growth plans ahead.
- Exposure to a wide range of clients across many industries.
- Plenty of opportunity to increase your technical knowledge and skills.
- A varied role within a talented and experienced team.
- ERIC internal recognition awards – monthly recognition awards that celebrate those who champion the Shaw Gibbs values.
- Regular employee events including a company-wide summer party.
- A competitive benefits package, including:
- A 25-day core holiday allowance plus other holiday-related benefits, such as: Holiday trading (the ability to buy or sell up to 5 days holiday per year), flexible bank holidays (the ability to flex your bank holidays to a day that suits you best) and additional holiday with service.
- A dedicated “Wellbeing Day” – an additional day off per year to focus on your wellbeing.
- Employee Assistant Programme (EAP) which includes access to 24/7 online GP consultations, 2nd medical opinions and mental health first aiders present in every office.
- Access to MYNDUP – a wellbeing support platform which offers confidential 1-to-1 sessions with therapists, counsellors, psychologists, and coaches.
- Shaw Gibbs Rewards – access to discounts on a wide range of retailers.
- Health Cash Plan – money back on routine health appointments.
Diversity, equality and inclusion
Shaw Gibbs is an inclusive employer and we are committed to providing equal opportunities to all candidates by ensuring a comfortable and accessible interview experience. We understand that some individuals may have specific needs or require accommodation/adjustments during the recruitment process. If you require any adjustments to ensure your recruitment experience with Shaw Gibbs is as inclusive and accessible as possible, please let us know at your earliest convenience via the application form or via an email to recruitment@shawgibbs.com.
We believe that diversity makes Shaw Gibbs a stronger firm and we look to employ people with different ideas, styles and skillsets. This diversity stimulates a rich, creative environment – one in which our people develop, and our clients enjoy enduring results. We’re committed to recruiting, promoting and rewarding our people solely based on their ability to contribute to Shaw Gibbs’ goals, without regard to their sex, gender, race, disability, religion, national origin, ethnicity, sexual orientation, age or marital status.
Right to work
Unfortunately, for this role we are unable to offer sponsorship for visas/work permits, so you will need to have full right to work in the UK. Your application will be automatically rejected if you do not have full right to work.
Receptionist in Cirencester employer: Shaw Gibbs
Martin & Company, part of the Shaw Gibbs Group, is an exceptional employer located in Cirencester, offering a vibrant and inclusive work culture that prioritises employee development and well-being. With a commitment to innovation and collaboration, employees benefit from extensive training opportunities, a competitive benefits package, and a supportive team environment that celebrates diversity and individual contributions. Join us to be part of a growing firm where your skills are valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Cirencester
✨Tip Number 1
First things first, make sure you know the company inside out. Check out their website and social media to get a feel for their culture and values. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
When you get that interview, don’t just prepare answers to common questions. Think about how you can demonstrate your skills through real-life examples. Show them how your previous experience makes you the perfect fit for their front-of-house role.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house position. Make sure you look professional and approachable. It’s all about showing that you can represent the company well from the moment someone walks through the door.
✨Tip Number 4
Finally, don’t forget to follow up after your interview. A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows that you’re polite and professional, which is exactly what they’re looking for in a receptionist!
We think you need these skills to ace Receptionist in Cirencester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show a bit of warmth and professionalism in your tone. Remember, we’re all about creating a friendly and supportive team culture.
Tailor Your Application:Make sure to tailor your application to the role of Receptionist. Highlight your previous experience in front-of-house roles and any relevant skills that match what we're looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills, making it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and values before you hit send.
How to prepare for a job interview at Shaw Gibbs
✨Know the Company Culture
Before your interview, take some time to research Martin & Company and their values. They emphasise respect, innovation, and collaboration, so think about how your own experiences align with these values. Be ready to share examples that demonstrate your fit within their friendly and supportive team culture.
✨Showcase Your Communication Skills
As a Receptionist, strong communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable. Remember, they’re looking for someone who can manage calls and greet visitors warmly, so let your personality shine through!
✨Demonstrate Organisational Skills
This role requires excellent organisational abilities. Prepare to discuss how you prioritise tasks in a busy environment. Bring examples of how you've successfully managed multiple responsibilities in the past, whether it was coordinating meetings or handling admin tasks efficiently.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the role and the company. This shows your genuine interest and helps you determine if it's the right fit for you. You could ask about opportunities for development or how the team collaborates on projects.
