At a Glance
- Tasks: Lead product strategy and enhancements for a cutting-edge practice management system.
- Company: Dynamic law firm focused on innovation and efficiency.
- Benefits: Flexible working, travel opportunities, and professional growth.
- Other info: Collaborative environment with opportunities for continuous improvement.
- Why this job: Shape the future of legal tech and drive impactful changes.
- Qualifications: Experience with legal finance systems and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 £ per year.
Location: Flexible (with travel to offices as required)
The Role
Our clients are seeking an experienced and forward-thinking Product Manager to take ownership of their newly implemented practice management / finance system and drive its ongoing adoption, optimisation, and value realisation across the firm. This is a strategic and delivery-focused role responsible for defining and maintaining the product roadmap, developing and prioritising the project backlog, and ensuring continuous enhancement of the system and its related finance and operational processes. You will coordinate an internal and external delivery ecosystem — development, business analysis, training, and vendor partners — to deliver regular improvements that meet the evolving needs of a 1000-person, multi-office law firm. This is a pivotal position shaping how the company leverages its practice management platform to improve efficiency, enable data-driven insight, streamline financial processing, and support their legal teams in delivering exceptional client service.
Key Responsibilities
- Product Ownership & Strategy
- Own the end-to-end product vision, strategy, roadmap, and enhancement programme.
- Develop and maintain a structured list of enhancements, fixes, integrations, modules, and configuration changes.
- Prioritise enhancements based on business value, risk, user impact, and alignment with firm strategy.
- Monitor relevant legal-sector finance system trends and ensure PMC remains aligned with evolving platform capabilities.
- Change Delivery & Continuous Improvement
- Lead the delivery of enhancements, including requirements definition, solution design, testing, and release planning.
- Drive process review and optimisation, ensuring technology, workflows, and business processes remain aligned.
- Manage regular release cycles, patches, upgrades, and module implementations.
- Coordinate with development resources (internal or external) on customisations, integrations, and API-based enhancements.
- Stakeholder Engagement
- Act as the primary point of contact between Finance, IT, legal operations, and other stakeholders on system functionality.
- Champion user experience, gathering requirements, understanding pain points, and identifying improvement opportunities.
- Communicate roadmap priorities, progress, and release updates to stakeholders at all levels.
- Team Leadership & Collaboration
- Coordinate and guide the work of Business Analysts, trainers, developers, data specialists, and support teams.
- Work closely with Finance leadership and IT to ensure system alignment and operational efficiency.
- Partner with L&D to oversee the design and delivery of user training programmes for new features or upgraded modules.
- System Governance, Quality & Support
- Maintain strong governance across configuration, data integrity, and security.
- Ensure robust documentation of business processes, system design decisions, integrations, and technical configurations.
- Oversee and support triage of system issues, working with support teams and vendor contacts to resolve them efficiently.
- Ensure compliance with regulatory, audit, and financial control requirements.
- Vendor & Partner Management
- Act as the firm’s key relationship manager with system vendors and third-party providers.
- Oversee vendor deliverables, service performance, and escalation handling.
- Evaluate new modules, enhancements, and third-party add-ons to determine suitability and ROI for PMC.
Essential Skills & Experience Required
- Significant experience working with legal practice management or finance systems.
- Deep understanding of finance processes in law firms (billing, WIP, collections, matter management, time entry, expenses).
- Demonstrable experience leading enhancements, upgrades, integrations, or optimisation projects.
- Experience defining product enhancements, prioritising requirements, and managing iterative delivery cycles.
- Excellent stakeholder management skills, operating confidently at all levels including partners and senior leadership.
- Strong analytical and problem-solving skills.
- Experience working with technical teams (e.g., SQL, reporting, development, API integration) and translating business requirements into technical deliverables.
Desirable Skills & Experience
- Experience with enterprise practice management platforms and related tooling (e.g., API suites, workflow design tools, document automation, reporting platforms).
- Strong knowledge of finance system modules such as billing, collections, time recording, expenses, workflows, and reporting.
- Experience with structured financial data, SQL Server, SSRS, T-SQL.
- Experience within professional services or legal environments.
- Experience managing or coordinating cross-functional delivery teams.
Personal Attributes
- Collaborative, proactive, and user oriented.
- Able to balance strategic thinking with hands-on delivery leadership.
- Comfortable in a fast-moving environment and able to manage competing priorities.
- Strong communicator, able to explain complex technical concepts clearly.
- Detail-oriented with a continuous improvement mindset.
Product Manager employer: Shaw Daniels Solutions
As a Product Manager at our dynamic law firm, you will thrive in a flexible work environment that champions innovation and collaboration. We offer a supportive culture that prioritises employee growth through continuous learning opportunities and engagement with cross-functional teams, ensuring you play a pivotal role in enhancing our practice management systems. Join us to make a meaningful impact while enjoying the benefits of a forward-thinking organisation committed to excellence in client service.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and finance sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a case study that highlights your experience with practice management systems. Use real examples of how you've driven enhancements or optimised processes. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company’s current systems and challenges. Think about how your background aligns with their needs. Be ready to discuss specific strategies you would implement to enhance their practice management platform.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that Product Manager role!
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Product Manager role. Highlight your experience with practice management systems and any relevant projects you've led. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don't forget to mention specific examples of your achievements in product ownership and stakeholder engagement.
Showcase Your Problem-Solving Skills:In your application, give us a glimpse of your analytical and problem-solving abilities. Share examples of how you've tackled challenges in previous roles, especially in enhancing systems or processes. We love seeing candidates who can think on their feet!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Shaw Daniels Solutions
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the practice management and finance systems relevant to the role. Familiarise yourself with the latest trends in legal-sector finance systems and be ready to discuss how you can drive adoption and optimisation.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully engaged with various stakeholders in previous roles. Highlight your ability to communicate effectively with both technical teams and senior leadership, as this will be crucial for the position.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in product management and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your analytical skills.
✨Prepare Questions That Show Your Interest
Think of insightful questions to ask about the company's current product roadmap and future enhancements. This not only shows your enthusiasm for the role but also demonstrates your strategic thinking and understanding of the firm's needs.
