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- Tasks: Join our team as a D365 CE Consultant, configuring and customising solutions for clients.
- Company: We are a dynamic company focused on enhancing customer engagement through innovative technology.
- Benefits: Enjoy remote work flexibility, competitive pay, and opportunities for professional growth.
- Why this job: Make a real impact by improving customer experiences and collaborating with diverse teams.
- Qualifications: Experience with Microsoft Dynamics 365 CE and strong technical skills in development and integration required.
- Other info: Ideal for tech-savvy individuals passionate about CRM and eager to learn in a supportive environment.
The predicted salary is between 28800 - 48000 £ per year.
D365 CE Consultant
Location: Winchester/Remote
Job Summary
Our clients are seeking an experienced Microsoft Dynamics 365 Customer Engagement (D365 CE) Consultant to join their team. The ideal candidate will have a strong background in configuring, customising, and implementing Dynamics 365 CE solutions, with a solid understanding of customer relationship management (CRM) processes and best practices. You will work closely with stakeholders to translate business requirements into technical solutions that drive operational efficiency and enhance customer experience.
Key Responsibilities
- Work with clients to gather and analyse business requirements and translate them into D365 CE solutions
- Configure and customise D365 CE applications including Sales, Customer Service, Field Service, and Marketing modules
- Develop and implement workflows, plugins, Power Automate flows, and integrations with other systems
- Participate in the full software development lifecycle including requirements gathering, design, development, testing, deployment, and support
- Provide training and support to end-users and stakeholders
- Collaborate with cross-functional teams including developers, architects, and project managers to deliver high-quality solutions
- Stay up to date with Microsoft’s product roadmap and make recommendations on improvements and best practices
Required Qualifications
- Proven experience implementing and supporting Microsoft Dynamics 365 CE/CRM solutions
- Strong knowledge of D365 CE modules: Sales, Customer Service, Marketing, Field Service
- Experience with Power Platform (Power Apps, Power Automate, Power BI)
- Understanding of Dynamics 365 security model, data model, and integration capabilities
- Proficiency in using JavaScript, C#, .NET, and Web Services (REST/OData) for D365 custom development
- Excellent communication, problem-solving, and analytical skills
- Microsoft certifications in Dynamics 365 (e.g., MB-210, MB-220, MB-240) are highly desirable
Preferred Qualifications
- Experience with Azure services and DevOps pipelines
- Familiarity with Agile/Scrum methodologies
- Prior consulting experience with client-facing roles
D365 CE Consultant employer: Shaw Daniels Solutions
Contact Detail:
Shaw Daniels Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 CE Consultant
✨Tip Number 1
Network with professionals in the Microsoft Dynamics community. Attend local meetups or online webinars to connect with current D365 CE Consultants and learn about their experiences. This can provide you with valuable insights and potentially lead to job referrals.
✨Tip Number 2
Showcase your technical skills by working on personal projects or contributing to open-source projects related to D365 CE. This hands-on experience can be a great talking point during interviews and demonstrates your commitment to continuous learning.
✨Tip Number 3
Stay updated with the latest features and updates from Microsoft Dynamics 365. Follow relevant blogs, forums, and Microsoft's official channels to ensure you are knowledgeable about the product roadmap, which can impress potential employers during discussions.
✨Tip Number 4
Prepare for interviews by practising common D365 CE scenarios and case studies. Be ready to discuss how you've previously gathered requirements, configured solutions, and resolved issues, as this will demonstrate your practical experience and problem-solving abilities.
We think you need these skills to ace D365 CE Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics 365 CE, especially in configuring and customising the modules mentioned in the job description. Use specific examples to demonstrate your skills in CRM processes.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about D365 CE solutions and how your background aligns with the responsibilities outlined in the job description. Mention any relevant certifications and your experience with the Power Platform.
Showcase Technical Skills: Clearly outline your technical skills related to JavaScript, C#, .NET, and Web Services in your application. Provide examples of projects where you have successfully implemented these technologies in D365 CE.
Highlight Collaboration Experience: Since the role involves working with cross-functional teams, emphasise your experience in collaborative environments. Share specific instances where you worked with developers, architects, or project managers to deliver successful solutions.
How to prepare for a job interview at Shaw Daniels Solutions
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft Dynamics 365 CE, especially the specific modules mentioned in the job description. Highlight any projects where you configured or customised D365 CE solutions, and be ready to explain your approach to problem-solving in these scenarios.
✨Understand Business Requirements
Demonstrate your ability to gather and analyse business requirements effectively. You might be asked how you would translate these into technical solutions, so think of examples from your past experiences where you successfully bridged the gap between business needs and technical implementation.
✨Familiarise Yourself with Power Platform
Since the role requires knowledge of Power Apps, Power Automate, and Power BI, make sure you can discuss how you've used these tools in previous roles. Be ready to provide examples of workflows or integrations you've developed that improved operational efficiency.
✨Stay Updated on Microsoft’s Roadmap
Research the latest updates and features in Microsoft Dynamics 365. Being knowledgeable about recent changes can show your enthusiasm for the role and your commitment to staying current in the field, which is crucial for a consultant position.
