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- Tasks: Join our team as a D365 CE Consultant, configuring and customising solutions for clients.
- Company: We are a dynamic company focused on enhancing customer engagement through innovative technology.
- Benefits: Enjoy remote work flexibility, competitive pay, and opportunities for professional growth.
- Why this job: Make a real impact by improving customer experiences and collaborating with talented teams.
- Qualifications: Experience with Microsoft Dynamics 365 CE and strong technical skills in development are essential.
- Other info: Stay ahead in tech trends and gain valuable certifications while working with industry leaders.
The predicted salary is between 28800 - 48000 £ per year.
D365 CE Consultant
Location: Winchester/Remote
Job Summary
Our clients are seeking an experienced Microsoft Dynamics 365 Customer Engagement (D365 CE) Consultant to join their team. The ideal candidate will have a strong background in configuring, customising, and implementing Dynamics 365 CE solutions, with a solid understanding of customer relationship management (CRM) processes and best practices. You will work closely with stakeholders to translate business requirements into technical solutions that drive operational efficiency and enhance customer experience.
Key Responsibilities
- Work with clients to gather and analyse business requirements and translate them into D365 CE solutions
- Configure and customise D365 CE applications including Sales, Customer Service, Field Service, and Marketing modules
- Develop and implement workflows, plugins, Power Automate flows, and integrations with other systems
- Participate in the full software development lifecycle including requirements gathering, design, development, testing, deployment, and support
- Provide training and support to end-users and stakeholders
- Collaborate with cross-functional teams including developers, architects, and project managers to deliver high-quality solutions
- Stay up to date with Microsoft’s product roadmap and make recommendations on improvements and best practices
Required Qualifications
- Proven experience implementing and supporting Microsoft Dynamics 365 CE/CRM solutions
- Strong knowledge of D365 CE modules: Sales, Customer Service, Marketing, Field Service
- Experience with Power Platform (Power Apps, Power Automate, Power BI)
- Understanding of Dynamics 365 security model, data model, and integration capabilities
- Proficiency in using JavaScript, C#, .NET, and Web Services (REST/OData) for D365 custom development
- Excellent communication, problem-solving, and analytical skills
- Microsoft certifications in Dynamics 365 (e.g., MB-210, MB-220, MB-240) are highly desirable
Preferred Qualifications
- Experience with Azure services and DevOps pipelines
- Familiarity with Agile/Scrum methodologies
- Prior consulting experience with client-facing roles
D365 CE Consultant employer: Shaw Daniels Solutions
Contact Detail:
Shaw Daniels Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 CE Consultant
✨Tip Number 1
Network with professionals in the Microsoft Dynamics community. Attend local meetups or online webinars to connect with current D365 CE Consultants and learn about their experiences. This can provide you with valuable insights and potentially lead to job referrals.
✨Tip Number 2
Showcase your technical skills by working on personal projects or contributing to open-source initiatives related to D365 CE. This hands-on experience will not only enhance your understanding but also demonstrate your commitment and expertise to potential employers.
✨Tip Number 3
Stay updated with the latest features and updates in Microsoft Dynamics 365. Follow relevant blogs, forums, and Microsoft's official channels to ensure you're knowledgeable about the platform's advancements, which can impress interviewers.
✨Tip Number 4
Prepare for interviews by practising common D365 CE scenarios and case studies. Be ready to discuss how you've previously gathered requirements, configured solutions, and resolved issues, as this will showcase your practical experience and problem-solving abilities.
We think you need these skills to ace D365 CE Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics 365 CE, especially in configuring and customising solutions. Include specific examples of projects you've worked on that relate to the key responsibilities outlined in the job description.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the required qualifications, particularly your experience with D365 CE modules and the Power Platform. Be sure to mention any relevant certifications you hold.
Showcase Relevant Skills: When filling out your application, emphasise your technical skills such as JavaScript, C#, and .NET. Provide examples of how you've used these skills in past roles to solve problems or improve processes, particularly in a CRM context.
Prepare for Potential Questions: Think about the types of questions you might be asked during an interview. Be ready to discuss your experience with the full software development lifecycle and how you've collaborated with cross-functional teams. Prepare examples that demonstrate your problem-solving abilities and communication skills.
How to prepare for a job interview at Shaw Daniels Solutions
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft Dynamics 365 CE, especially the specific modules mentioned in the job description. Highlight any projects where you configured or customised D365 CE solutions, and be ready to provide examples of how you translated business requirements into technical implementations.
✨Demonstrate Problem-Solving Abilities
During the interview, expect to face scenario-based questions that assess your problem-solving skills. Think about past challenges you've encountered while implementing D365 CE solutions and how you overcame them. This will show your analytical thinking and ability to adapt.
✨Communicate Effectively
Strong communication skills are crucial for a D365 CE Consultant. Practice articulating complex technical concepts in a way that non-technical stakeholders can understand. This will demonstrate your ability to collaborate with cross-functional teams and provide training to end-users.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest updates in Microsoft’s product roadmap and be ready to discuss how these changes could impact the business. Showing that you are proactive about staying informed will reflect positively on your commitment to continuous improvement and best practices.
