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- Tasks: Join our team as a D365 CE Consultant, configuring and customising solutions for clients.
- Company: We are a dynamic company focused on enhancing customer engagement through innovative technology.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional development.
- Why this job: Make a real impact by improving customer experiences while collaborating with talented professionals.
- Qualifications: Experience with Microsoft Dynamics 365 CE and strong technical skills in JavaScript and C# required.
- Other info: Ideal for tech-savvy individuals looking to grow in a fast-paced environment.
The predicted salary is between 43200 - 72000 £ per year.
Location: Winchester/Remote
Job Summary
Our clients are seeking an experienced Microsoft Dynamics 365 Customer Engagement (D365 CE) Consultant to join their team. The ideal candidate will have a strong background in configuring, customising, and implementing Dynamics 365 CE solutions, with a solid understanding of customer relationship management (CRM) processes and best practices. You will work closely with stakeholders to translate business requirements into technical solutions that drive operational efficiency and enhance customer experience.
Key Responsibilities
- Work with clients to gather and analyse business requirements and translate them into D365 CE solutions
- Configure and customise D365 CE applications including Sales, Customer Service, Field Service, and Marketing modules
- Develop and implement workflows, plugins, Power Automate flows, and integrations with other systems
- Participate in the full software development lifecycle including requirements gathering, design, development, testing, deployment, and support
- Provide training and support to end-users and stakeholders
- Collaborate with cross-functional teams including developers, architects, and project managers to deliver high-quality solutions
- Stay up to date with Microsoft’s product roadmap and make recommendations on improvements and best practices
Required Qualifications
- Proven experience implementing and supporting Microsoft Dynamics 365 CE/CRM solutions
- Strong knowledge of D365 CE modules: Sales, Customer Service, Marketing, Field Service
- Experience with Power Platform (Power Apps, Power Automate, Power BI)
- Understanding of Dynamics 365 security model, data model, and integration capabilities
- Proficiency in using JavaScript, C#, .NET, and Web Services (REST/OData) for D365 custom development
- Excellent communication, problem-solving, and analytical skills
- Microsoft certifications in Dynamics 365 (e.g., MB-210, MB-220, MB-240) are highly desirable
Preferred Qualifications
- Experience with Azure services and DevOps pipelines
- Familiarity with Agile/Scrum methodologies
- Prior consulting experience with client-facing roles
D365 CE Consultant employer: Shaw Daniels Solutions
Contact Detail:
Shaw Daniels Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 CE Consultant
✨Tip Number 1
Make sure to network with professionals in the Microsoft Dynamics community. Attend local meetups or online webinars to connect with current D365 CE Consultants and learn about their experiences. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 2
Stay updated on the latest features and updates in Microsoft Dynamics 365. Follow relevant blogs, forums, and Microsoft's official channels to ensure you're knowledgeable about the product roadmap. This will not only help you in interviews but also demonstrate your commitment to continuous learning.
✨Tip Number 3
Consider obtaining relevant Microsoft certifications if you haven't already. Certifications like MB-210, MB-220, and MB-240 can significantly enhance your profile and show potential employers that you have the necessary skills and knowledge to excel as a D365 CE Consultant.
✨Tip Number 4
Prepare for technical interviews by practising common scenarios you might encounter as a D365 CE Consultant. Be ready to discuss how you've previously gathered business requirements and translated them into technical solutions, as well as any challenges you've faced and how you overcame them.
We think you need these skills to ace D365 CE Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics 365 CE and relevant modules. Emphasise your skills in configuring, customising, and implementing D365 CE solutions, as well as any certifications you hold.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your background aligns with their needs and provide examples of past projects where you've successfully implemented D365 CE solutions.
Showcase Technical Skills: In your application, clearly outline your technical skills related to D365 CE, Power Platform, and programming languages like JavaScript and C#. Mention any experience with Azure services and DevOps pipelines if applicable.
Highlight Communication Skills: Since the role involves working closely with stakeholders, emphasise your communication and problem-solving skills. Provide examples of how you've effectively collaborated with cross-functional teams in previous roles.
How to prepare for a job interview at Shaw Daniels Solutions
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft Dynamics 365 CE, especially the specific modules like Sales and Customer Service. Highlight any projects where you configured or customised these applications, as this will demonstrate your hands-on expertise.
✨Understand Business Requirements
Since the role involves translating business needs into technical solutions, be ready to explain how you've gathered and analysed requirements in past roles. Use examples to illustrate your ability to bridge the gap between technical and non-technical stakeholders.
✨Familiarise Yourself with Power Platform
Make sure you can discuss your experience with Power Apps, Power Automate, and Power BI. Prepare to share specific instances where you've used these tools to enhance D365 CE solutions, as this knowledge is crucial for the role.
✨Stay Updated on Microsoft’s Roadmap
Demonstrating your knowledge of the latest updates and features in Microsoft Dynamics 365 will show your commitment to continuous learning. Be ready to discuss how you would apply new features to improve client solutions and operational efficiency.
