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- Tasks: Manage Microsoft 365 users, groups, and settings while supporting end users with OneDrive and SharePoint.
- Company: Join a dynamic team focused on delivering top-notch tech support and user experience.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and skill development.
- Why this job: Perfect for tech-savvy individuals who love problem-solving and making a difference in user experience.
- Qualifications: Hands-on experience in Microsoft 365 administration and strong customer service skills required.
- Other info: Security clearance or ability to obtain it is necessary for this role.
The predicted salary is between 36000 - 60000 £ per year.
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M365 Tenant Administration
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Create and manage users and groups (e.g., distribution lists, security groups, shared mailboxes).
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Administer global application settings, including email, sites, and Office suite.
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Define and manage user password policies and expiration settings.
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Oversee organisational profiles and release preferences.
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Control user access levels for the Microsoft 365 Admin Center.
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Monitor and manage enterprise license availability.
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Microsoft OneDrive for Business
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Monitor content volume stored in the tenant.
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Analyse permissions to ensure compliance with organisational policies.
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Assist end users with OneDrive sync client management.
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Manage internal and external access, delegation, and enablement for OneDrive.
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Exchange Online Services
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Create and manage recipients, mailboxes, and mailbox-related settings (e.g., size, archival).
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Administer distribution lists and security groups via the O365 admin portal.
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Address Microsoft Outlook-related issues for desktop, web, and mobile clients.
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SharePoint Online Services
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Manage SharePoint tenant configurations and settings.
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Administer SharePoint Online sites, including creation, deletion, and Level 2 issue resolution.
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Restore deleted sites and collections.
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Perform site management tasks, such as moving/copying content within libraries and lists.
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Create new site collections, sites, lists, and libraries.
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Troubleshoot out-of-the-box features and resolve end-user queries.
Our clients are seeking Level 1.5 to Level 2 Microsoft 365 Administrators to join their team. This role is ideal for individuals with experience akin to tech bar support, who possess strong customer-centric skills and the ability to handle day-to-day incident management effectively., + Hands-on experience in Microsoft 365 administration.
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A proactive approach to resolving issues and improving user experience.
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Security Clearance or the ability to obtain it promptly.
Microsoft System Administrator employer: Shaw Daniels Solutions Ltd
Contact Detail:
Shaw Daniels Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft System Administrator
✨Tip Number 1
Familiarize yourself with the Microsoft 365 Admin Center. Understanding its layout and functionalities will help you navigate efficiently during the interview and demonstrate your hands-on experience.
✨Tip Number 2
Brush up on your knowledge of OneDrive for Business and SharePoint Online. Be prepared to discuss how you've managed user permissions and resolved common issues, as these are key responsibilities in the role.
✨Tip Number 3
Showcase your customer-centric skills by preparing examples of how you've effectively handled user queries or incidents in the past. This will highlight your ability to improve user experience, which is crucial for this position.
✨Tip Number 4
If you have experience with security clearance processes, be ready to discuss it. If not, express your willingness to obtain it promptly, as this is a requirement for the role.
We think you need these skills to ace Microsoft System Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Microsoft System Administrator position. Understand the key responsibilities and required skills, such as M365 Tenant Administration and OneDrive management.
Tailor Your CV: Customize your CV to highlight relevant experience in Microsoft 365 administration. Include specific examples of how you've managed users, groups, and permissions, as well as any troubleshooting you've done with Exchange Online and SharePoint.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-centric skills and proactive approach to problem-solving. Mention your hands-on experience with Microsoft 365 and how it aligns with the company's needs.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Shaw Daniels Solutions Ltd
✨Show Your Technical Skills
Be prepared to discuss your hands-on experience with Microsoft 365 administration. Highlight specific tasks you've managed, such as user and group management, and any troubleshooting you've done with Exchange Online or SharePoint.
✨Demonstrate Customer-Centric Approach
Since the role requires strong customer-centric skills, share examples of how you've effectively assisted end users in the past. Discuss your approach to resolving issues and improving user experience.
✨Understand Security Protocols
Familiarize yourself with security clearance requirements and be ready to discuss how you ensure compliance with organizational policies, especially regarding user access levels and permissions.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about common issues related to OneDrive sync client management or Outlook-related problems and how you would address them.
