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- Tasks: Answer calls, make bookings, greet clients, and support our talented therapists.
- Company: Join Shavata Brow Studio, led by a renowned Brow Expert with 30 years of experience.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive work environment.
- Why this job: Be part of a fast-paced beauty industry and help create perfect brows for our clients.
- Qualifications: 3+ years in a Front of House role, retail experience in beauty, and strong admin skills.
- Other info: Flexible hours with potential for full-time, plus a chance to grow within the company.
Shavata Singh, CEO & Founder of Shavata Brow Studio is a Brow Expert with over 30 years' experience in taming unruly brows, a recognised leader in the beauty industry and a favourite with celebrities, press & influencers. The role includes answering calls, making bookings on our clinic system, greeting clients, taking payments and supporting the therapists and stylists.
The successful candidate must be a seasoned seller with a proven background in a similar Front of House/Admin role but also highly organised with strong administrative skills including good use of Microsoft Office (Word, Excel, Outlook). You should be tech-savvy and comfortable using digital systems. Retail experience within the beauty sector is essential and preferably with brows and lashes, as is a positive approach to solving problems and managing deadlines. The Front of House role is hard work that requires someone with true dedication to succeed.
In return you will receive a competitive salary, commission on targets achieved and the support to help you grow within our company. All job offers are subject to right to work in the UK and proof of right to work must be shown at the interview stage. If you meet the above criteria then we look forward to hearing from you.
Key requirements:- Minimum 3 years Front of house/Receptionist retail experience
- Experience with a high-end brand
- Friendly
- Be a team player
- Have excellent customer service and communication skills
- Welcome the challenge of working in a fast-paced environment
- Strong administrative and organisational skills
- Confident using Microsoft Office (Word, Excel, Outlook)
- Tech-savvy with the ability to pick up new systems quickly
- Make appointment bookings using our online booking system
- To process payments
- To promote other services and products to customers as appropriate
- To answer calls, contact clients via telephone/email, and handle complaints in a timely and professional manner
- To smoothly take over the client's journey from the therapist/stylist and complete payments and appointment bookings.
- Company pension
- Employee discount
Pay: £13.00-£15.00 per hour
Expected hours: Minimum 3 days per week with the potential to turn into a full-time role. Must be flexible and able to work on weekends.
Work Location: In person
Contact Detail:
Shavata Singh London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Receptionist
✨Tip Number 1
Get to know the company inside out! Research Shavata Brow Studio, its values, and what makes it stand out in the beauty industry. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact, role-play common scenarios with friends or family. This will help you feel more confident when handling calls and client interactions.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and expectations. Plus, they might even give you a heads-up about job openings!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Shavata Brow Studio. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Front of House Receptionist
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous Front of House or receptionist experience, especially in the beauty sector. We want to see how your background aligns with our needs, so don’t hold back on those retail achievements!
Be Personable: Since this role is all about customer interaction, let your personality shine through in your application. We’re looking for someone friendly and approachable, so a warm tone can really make a difference!
Tech Skills Matter: Don’t forget to mention your tech-savviness! We use various digital systems, so if you’re comfortable with Microsoft Office and other software, make sure to include that in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Shavata Singh London
✨Know Your Stuff
Familiarise yourself with Shavata Brow Studio and its services. Understand the importance of brows in the beauty industry and be ready to discuss how your experience aligns with their high standards. This shows genuine interest and helps you stand out.
✨Showcase Your Skills
Prepare examples that highlight your customer service and administrative skills. Think of specific situations where you’ve successfully managed bookings, handled complaints, or worked under pressure. This will demonstrate your capability to thrive in a fast-paced environment.
✨Be Tech-Savvy
Brush up on your Microsoft Office skills and be ready to discuss any digital systems you've used in previous roles. If you can, practice using similar booking systems to show you’re proactive and adaptable, which is key for this role.
✨Bring Your A-Game
Dress professionally and maintain a friendly, approachable demeanour throughout the interview. Remember, first impressions count! Show enthusiasm for the role and the company, and don’t forget to smile – it’s all about creating a positive vibe.