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For Companies At a Glance
- Tasks: Build and maintain strong relationships with key customers while driving account growth.
- Company: Dynamic company focused on healthcare and clinical waste management.
- Benefits: Competitive salary, travel opportunities, and a chance to make a real impact.
- Why this job: Enjoy autonomy in the field and see your efforts translate into tangible results.
- Qualifications: 3+ years in account management, strong sales strategy skills, and effective communication.
- Other info: Exciting role with opportunities for professional growth and development.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a driven Account Manager to take ownership of key customer accounts across the London area. This is a field based, on the road role, suited to someone who enjoys spending time with customers and building strong, face to face relationships. You will manage and grow existing accounts, lead regular customer reviews, and play a hands-on role in improving contract performance, retention, and revenue. If you like having real ownership, being out in the field, and making a visible impact across your region, this role offers plenty of scope to do just that.
Key Responsibilities
- Build and maintain strong relationships with key internal and external stakeholders
- Set customer objectives in collaboration with Key Decision Makers
- Manage contract performance and service delivery across assigned accounts
- Identify and progress new opportunities within existing customers
- Conduct regular on-site visits to support opportunity development, customer projects, and retention
- Lead pre-engagement fact-finding to shape future opportunities and routes to market
- Drive profitability improvements within accounts
- Deliver revenue growth through effective account planning and execution
- Maintain a strong understanding of the competitive landscape within customer accounts and the wider industry
- Provide feedback on industry and customer trends to support continuous business improvement
Candidate profile and requirements
- Minimum of three years’ experience in a similar Account or Contract Manager role, ideally within the healthcare or clinical waste sector
- Proven experience developing and executing sales strategies within an existing customer base
- Strong track record of managing accounts, including upselling and profit growth
- Clear and effective communication skills, both written and verbal, with confidence presenting to customers
- Good working knowledge of Microsoft Office, with intermediate Excel and PowerPoint skills
- Experience using CRM systems, ideally Salesforce
- Full clean driving licence and willingness to travel as required
Contract Manager employer: Sharpsmart
Contact Detail:
Sharpsmart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager
✨Tip Number 1
Get out there and network! Attend industry events, meet-ups, or even casual coffee chats with people in the healthcare or clinical waste sector. Building relationships can lead to opportunities that aren’t advertised.
✨Tip Number 2
Don’t underestimate the power of social media. Use platforms like LinkedIn to connect with potential employers and showcase your expertise. Share insights about contract management and engage with relevant content to get noticed.
✨Tip Number 3
When you land an interview, come prepared with specific examples of how you've improved contract performance and driven revenue growth in past roles. Show them you’re not just a fit on paper but a real asset to their team.
✨Tip Number 4
Finally, apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to highlight your experience in managing accounts and building strong customer relationships.
We think you need these skills to ace Contract Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Contract Manager. Highlight your experience in managing accounts and driving revenue growth, especially in the healthcare or clinical waste sector. We want to see how you’ve made an impact in previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about building relationships and improving contract performance. Share specific examples of how you've successfully managed accounts and driven profitability.
Showcase Your Communication Skills: Since this role involves a lot of face-to-face interaction, make sure your written application reflects your clear and effective communication skills. We love seeing candidates who can convey their ideas confidently and concisely!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Sharpsmart
✨Know Your Accounts
Before the interview, research the key accounts you might be managing. Understand their needs, challenges, and how your role can make a difference. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships with clients in the past. Use specific instances where your efforts led to improved contract performance or customer satisfaction. This will highlight your ability to connect with stakeholders.
✨Demonstrate Your Strategic Thinking
Be ready to discuss how you would approach account planning and execution. Think about how you can drive profitability and revenue growth within existing accounts. Presenting a clear strategy will impress your interviewers and show that you’re results-oriented.
✨Familiarise Yourself with Industry Trends
Stay updated on the latest trends in the healthcare or clinical waste sector. Being knowledgeable about the competitive landscape will allow you to provide valuable insights during the interview, demonstrating your commitment to continuous improvement and industry awareness.
