Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead administration for customer orders and improve processes daily.
- Company: Join Daniels Health & Sharpsmart, a leader in healthcare safety solutions.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Why this job: Be part of a mission-driven team making healthcare safer and more efficient.
- Qualifications: 2+ years in administration; strong communication and organisational skills required.
- Other info: Ideal for self-driven individuals ready to tackle challenges head-on.
The predicted salary is between 28800 - 43200 ÂŁ per year.
An essential service provider to Healthcare, Daniels Health & Sharpsmart were founded with the vision of “making healthcare safer” – we have achieved this through innovative safety products and clinically-focused waste services that lead the industry. As we continue to expand, we are excited to open our doors for an Administration Lead to join our team based full time at our Spennymoor plant.
The candidate we’re looking for is someone who takes ownership and has self-driven initiative and a “do what it takes” attitude. Day to day you will be providing high-quality administration, managing processes in line with business needs and coordinating alongside our Operational & Transport teams.
Key role focus:- Managing the whole administration of customer orders from point of order placement to clean submittal to billing.
- Analysing data against requests to confirm requirements and coordinating internal departments to accommodate customer requests.
- Working towards Service Level Agreements and ROI standards.
- Reviewing and interpreting data sets to obtain information to submit performance metrics/reports, fulfil information requests and drive efficiencies.
- Maintaining accurate electronic and hardcopy records, files and documentation along with support for any requests internally.
- Managing inventory of office consumables and leading on office initiatives to maintain standards.
- Supporting and attending Customer Visits.
- Constantly looking for new ways to better/improve the current administrative process.
- ~2+ years of administrative experience (retail, operational, hospitality or corporate will be considered).
- ~Strong knowledge of administrative processes and procedures.
- ~Intermediate to Advanced with computer systems (Microsoft Office Suite, etc.).
- ~Strong communication skills both written and verbal.
- ~Proven experience in improving processes and procedures.
- ~A positive "can-do" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind.
- ~Ability to react positively with sudden and unexpected changes in demand.
- ~Strong attention to detail, all work accurate and performed to a high standard.
- ~Excellent organisational skills.
Team Leader (Quality Office) employer: Sharpsmart UK
Contact Detail:
Sharpsmart UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader (Quality Office)
✨Tip Number 1
Familiarise yourself with the healthcare industry and the specific services provided by Daniels Health & Sharpsmart. Understanding their mission of 'making healthcare safer' will help you align your responses during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your experience in managing administrative processes, especially those that involve coordinating between different teams. Be ready to share specific examples of how you've improved efficiency or streamlined operations in previous roles.
✨Tip Number 3
Prepare to discuss your proficiency with Microsoft Office and any other relevant software. Consider showcasing a project where you used these tools to analyse data or create reports, as this aligns closely with the job requirements.
✨Tip Number 4
Demonstrate your problem-solving skills by thinking of scenarios where you've had to adapt to sudden changes or challenges in your previous jobs. This will show that you possess the 'can-do' attitude they are looking for.
We think you need these skills to ace Team Leader (Quality Office)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, especially in areas like process improvement and data analysis. Use specific examples that demonstrate your ability to manage customer orders and maintain accurate records.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company’s mission of making healthcare safer. Highlight your 'can-do' attitude and provide examples of how you've successfully managed administrative tasks in previous roles.
Showcase Your Skills: Emphasise your strong communication skills and proficiency with computer systems, particularly the Microsoft Office suite. Mention any specific software or tools you’ve used that relate to data analysis or inventory management.
Proofread Your Application: Before submitting, carefully proofread your application materials to ensure there are no errors. Attention to detail is crucial for this role, so make sure your application reflects that quality.
How to prepare for a job interview at Sharpsmart UK
✨Showcase Your Administrative Experience
Be prepared to discuss your previous administrative roles in detail. Highlight specific examples where you successfully managed processes, improved efficiency, or handled customer orders. This will demonstrate your capability and relevance to the role.
✨Demonstrate Strong Communication Skills
Since the role requires strong written and verbal communication, practice articulating your thoughts clearly. Be ready to provide examples of how you've effectively communicated with teams or customers in past positions.
✨Emphasise Your Problem-Solving Abilities
The company values a 'do what it takes' attitude. Prepare to share instances where you've faced challenges and how you approached solving them. This will show your initiative and ability to adapt to unexpected changes.
✨Highlight Your Attention to Detail
Given the importance of accuracy in this role, be ready to discuss how you ensure precision in your work. You might mention specific tools or methods you use to maintain high standards in documentation and reporting.
