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- Tasks: Build strong relationships and manage key customer accounts across the South West and South Central regions.
- Company: Dynamic company focused on healthcare and clinical waste management.
- Benefits: Competitive salary, travel opportunities, and a chance to make a real impact.
- Why this job: Enjoy fieldwork, ownership of accounts, and driving growth in a visible way.
- Qualifications: Three years' experience in account management, strong communication skills, and CRM knowledge.
- Other info: Opportunity for career growth and continuous business improvement.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a driven Account Manager to take ownership of key customer accounts across the South West and South Central regions. This is a field based, on the road role, suited to someone who enjoys spending time with customers and building strong, face to face relationships. You will manage and grow existing accounts, lead regular customer reviews, and play a hands-on role in improving contract performance, retention, and revenue. If you like having real ownership, being out in the field, and making a visible impact across your region, this role offers plenty of scope to do just that.
Responsibilities
- Build and maintain strong relationships with key internal and external stakeholders
- Set customer objectives in collaboration with Key Decision Makers
- Manage contract performance and service delivery across assigned accounts
- Identify and progress new opportunities within existing customers
- Conduct regular on-site visits to support opportunity development, customer projects, and retention
- Lead pre-engagement fact-finding to shape future opportunities and routes to market
- Drive profitability improvements within accounts
- Deliver revenue growth through effective account planning and execution
- Maintain a strong understanding of the competitive landscape within customer accounts and the wider industry
- Provide feedback on industry and customer trends to support continuous business improvement
Candidate Profile And Requirements
- Minimum of three years’ experience in a similar Account or Contract Manager role, ideally within the healthcare or clinical waste sector
- Proven experience developing and executing sales strategies within an existing customer base
- Strong track record of managing accounts, including upselling and profit growth
- Clear and effective communication skills, both written and verbal, with confidence presenting to customers
- Good working knowledge of Microsoft Office, with intermediate Excel and PowerPoint skills
- Experience using CRM systems, ideally Salesforce
- Full clean driving licence and willingness to travel as required
Contract Manager in Reading employer: Sharpsmart UK
Contact Detail:
Sharpsmart UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager in Reading
✨Tip Number 1
Get out there and network! Attend industry events, meet-ups, or even local coffee mornings. Building relationships face-to-face can really set you apart from the competition.
✨Tip Number 2
Don’t just wait for opportunities to come to you. Be proactive! Reach out to potential clients or companies you admire and express your interest in working with them. A little initiative goes a long way.
✨Tip Number 3
Prepare for interviews by researching the company and its competitors. Show that you understand their market and can bring value to their team. We want to see you shine!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are keen to join us directly.
We think you need these skills to ace Contract Manager in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Contract Manager. Highlight your experience in managing accounts and driving revenue growth, especially in the healthcare or clinical waste sector. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can build strong relationships with our customers. Be sure to mention any relevant achievements that demonstrate your ability to improve contract performance.
Showcase Your Communication Skills: Since clear communication is key in this role, make sure your written application reflects that. Use concise language and structure your thoughts well. We want to see that you can present ideas effectively, just like you would in front of a customer.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Sharpsmart UK
✨Know Your Accounts
Before the interview, dive deep into the accounts you’ll be managing. Understand their history, current performance, and any challenges they face. This will show your potential employer that you’re proactive and ready to hit the ground running.
✨Showcase Your Relationship Skills
Since this role is all about building strong relationships, prepare examples of how you've successfully managed client relationships in the past. Be ready to discuss specific strategies you used to improve customer satisfaction and retention.
✨Be Ready to Discuss Sales Strategies
Brush up on your sales strategies and be prepared to talk about how you’ve executed them in previous roles. Highlight any upselling or profit growth achievements, as these are key aspects of the job.
✨Familiarise Yourself with CRM Tools
Make sure you’re comfortable discussing your experience with CRM systems, especially Salesforce. If you have specific examples of how you’ve used these tools to enhance account management, bring those to the table!
