At a Glance
- Tasks: Manage customer orders and ensure smooth operations across departments.
- Company: Join Sharpsmart, a dynamic team focused on efficiency and accuracy.
- Benefits: Full-time role with a supportive work environment and career growth.
- Other info: Opportunity to work with AI tools in the hiring process.
- Why this job: Perfect for detail-oriented problem solvers who thrive in fast-paced settings.
- Qualifications: Organisational skills and ability to analyse data effectively.
The predicted salary is between 30000 - 42000 £ per year.
We’re looking for an organised and detail-focused Operations Administrator to join our team at Sharpsmart. This role is perfect for someone who enjoys variety, takes pride in accuracy, and thrives in a fast-paced environment. You’ll be at the heart of our operations—supporting the smooth running of customer orders, coordinating between departments, and ensuring our processes run efficiently from start to finish.
You’ll work closely with internal teams to make sure customer needs are met, performance targets are achieved, and standards are consistently high. If you’re someone who enjoys solving problems, improving systems, and keeping things running seamlessly behind the scenes, this could be the ideal next step in your career. This is a full-time role Monday to Friday.
Responsibilities
- Manage the full administration of customer orders from placement through to invoicing.
- Review and analyse data to verify requirements and coordinate with internal teams to meet customer needs.
- Work towards established Service Level Agreements and ROI targets.
- Interpret and report on data to support performance metrics, improve processes, and drive efficiencies.
- Maintain accurate records, files, and documentation (both electronic and hard copy).
- Provide administrative support for internal requests and operational activities.
Qualifications
- Manage the full administration of customer orders from placement through to invoicing.
- Review and analyse data to confirm requirements and coordinate with internal teams to meet customer needs.
- Handle customer queries via phone and email in a professional and timely manner.
- Work towards established Service Level Agreements and ROI targets.
- Interpret and report on data to support performance metrics, improve processes, and drive efficiencies.
- Maintain accurate electronic and hardcopy records and documentation.
- Provide administrative support for internal requests and operational activities.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Operations Administrator employer: Sharpsmart UK
Sharpsmart UK is an excellent employer, offering flexible working hours and a supportive work culture that prioritises teamwork and health and safety. Employees in Leeds benefit from comprehensive medical cover and opportunities for personal growth within the healthcare waste management sector, making it a rewarding place to contribute to essential services.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Administrator
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at Sharpsmart UK, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Operations Administrator.
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at Sharpsmart UK. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research Sharpsmart UK and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at Sharpsmart UK
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at Sharpsmart UK.
✨Research Specific Challenges Faced by Sharpsmart UK
Look into any unique supply chain challenges Sharpsmart UK might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
