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- Tasks: Build and maintain strong relationships with key customers while driving account growth.
- Company: Dynamic company focused on healthcare and clinical waste management.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional development.
- Why this job: Take ownership of accounts and make a real impact in your region.
- Qualifications: 3+ years in account management, strong sales strategy skills, and excellent communication.
- Other info: Field-based role with potential for part-time work and travel.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a driven Account Manager to take ownership of key customer accounts across the South West and South Central regions. This is a field based, on the road role, suited to someone who enjoys spending time with customers and building strong, face to face relationships. You will manage and grow existing accounts, lead regular customer reviews, and play a hands-on role in improving contract performance, retention, and revenue. If you like having real ownership, being out in the field, and making a visible impact across your region, this role offers plenty of scope to do just that.
Key Responsibilities- Build and maintain strong relationships with key internal and external stakeholders
- Set customer objectives in collaboration with Key Decision Makers
- Manage contract performance and service delivery across assigned accounts
- Identify and progress new opportunities within existing customers
- Conduct regular on-site visits to support opportunity development, customer projects, and retention
- Lead pre-engagement fact-finding to shape future opportunities and routes to market
- Drive profitability improvements within accounts
- Deliver revenue growth through effective account planning and execution
- Maintain a strong understanding of the competitive landscape within customer accounts and the wider industry
- Provide feedback on industry and customer trends to support continuous business improvement
- Minimum of three years’ experience in a similar Account or Contract Manager role, ideally within the healthcare or clinical waste sector
- Proven experience developing and executing sales strategies within an existing customer base
- Strong track record of managing accounts, including upselling and profit growth
- Clear and effective communication skills, both written and verbal, with confidence presenting to customers
- Good working knowledge of Microsoft Office, with intermediate Excel and PowerPoint skills
- Experience using CRM systems, ideally Salesforce
- Full clean driving licence and willingness to travel as required
- This role could be considered on a part time basis
Locations
Contract Manager in Newport, Wales employer: Sharpsmart UK
Contact Detail:
Sharpsmart UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager in Newport, Wales
✨Tip Number 1
Get out there and network! Attend industry events, meet-ups, or even local coffee mornings. Building relationships face-to-face can really set you apart from the competition.
✨Tip Number 2
Don’t just wait for opportunities to come to you. Be proactive! Reach out to potential clients or companies you admire and express your interest in working with them. You never know what might come of it!
✨Tip Number 3
Prepare for interviews by researching the company and its competitors. Show that you understand their market and can bring value to their team. We want to see you shine!
✨Tip Number 4
Apply through our website for a smoother process. It’s quick and easy, plus you’ll be one step closer to landing that dream role as a Contract Manager!
We think you need these skills to ace Contract Manager in Newport, Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing accounts and driving revenue growth, especially in the healthcare or clinical waste sector. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can build strong relationships with our customers. We love seeing genuine enthusiasm and a clear understanding of the job.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage contracts and improve performance. Numbers speak volumes, so if you've increased revenue or improved customer retention, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Sharpsmart UK
✨Know Your Accounts
Before the interview, dive deep into the accounts you’ll be managing. Understand their history, current performance, and any challenges they face. This will show your potential employer that you’re proactive and ready to hit the ground running.
✨Showcase Your Relationship Skills
Since this role is all about building strong relationships, prepare examples of how you've successfully managed client relationships in the past. Be ready to discuss specific strategies you used to improve customer satisfaction and retention.
✨Demonstrate Your Strategic Thinking
Think about how you can drive profitability and revenue growth within existing accounts. Prepare to share your ideas on account planning and execution, and how you’ve identified new opportunities in previous roles.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like a dissatisfied customer or a contract negotiation. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain strong relationships.