At a Glance
- Tasks: Join our team to manage installations and support hospitals in the Kent Region.
- Company: Sharpsmart, a leader in healthcare solutions with a focus on innovation.
- Benefits: Full-time role with travel opportunities and a supportive work environment.
- Other info: Opportunity to build relationships and grow within a vital industry.
- Why this job: Make a difference in healthcare while developing your skills in a dynamic setting.
- Qualifications: 2 years' experience in a clinical role and strong organisational skills required.
The predicted salary is between 30000 - 40000 € per year.
Join Sharpsmart Field Service Team in the role of Field Service Technician, playing a key role in the installations at our customer hospitals locations across the Kent Region. This customer facing role requires good organisation skills with the ability to work in a fast paced environment. This is a full time permanent position that will require extensive travel and you will require a clean driving license and DBS check.
Role responsibilities:
- Complete routine customer audits - waste yard, analysing stock and accessories used within the department / area
- Project manage installations, snagging and optimization of new contracts
- Complete routine ward walks to identify ongoing customer requirements
- Utilise stock management tools to analyse and balance stock holding
- Identify and deliver training and education requirements to Environmental Service Technician
- Build, maintain and monitor customer portering schedules
- Review and adjust resource supplied, identifying efficiencies with transport, transporters and onsite support
- Investigate and complete all Field Service cases following RCA method
- Determine compound stock holding requirements
- Identify and implement efficiencies with container capacity
- Identify accessory upsell opportunities via departmental audits
- Review contract performance with regional contract manager
- Provide cover support in the absence of Environmental Field Service Technician when required.
Skills and Experience Required:
- Minimum 2 years’ experience working in a similar role in a clinical environment
- Strong planning and organisational skills with the ability to juggle multiple tasks
- Good IT skills including ability to use Excel proficiently (intermediate level)
- Ability to develop strong working relationships with key customer contacts and internal and external stakeholders
- Awareness and adaptability to working with hospital patient environment
- Health and safety focused
- Driving license/DBS Check
Field Service Technician in Maidstone employer: Sharpsmart UK
At Sharpsmart, we pride ourselves on being an exceptional employer, offering our Field Service Technicians a dynamic work environment where every day brings new challenges and opportunities for growth. Our commitment to employee development is matched by our supportive culture, which fosters collaboration and innovation while ensuring that our team members are equipped with the necessary tools and training to excel in their roles. Located in the vibrant Kent Region, our team enjoys the benefits of working in a healthcare setting that prioritises safety and efficiency, making a meaningful impact in the lives of patients and healthcare professionals alike.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Technician in Maidstone
✨Tip Number 1
Get to know the company! Research Sharpsmart and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, plus it might just give you an edge when it comes to getting noticed.
✨Tip Number 3
Prepare for the interview by practising common questions related to field service roles. Think about how your experience aligns with the responsibilities listed in the job description, especially around customer audits and project management.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Service Technician in Maidstone
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in a clinical environment and showcases your strong planning and organisational skills. We want to see how you can juggle multiple tasks effectively, so don’t hold back on those examples!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Field Service Technician role. Mention your experience with customer audits and project management, and show us your passion for working in a fast-paced environment.
Show Off Your IT Skills:Since good IT skills are a must, make sure to mention your proficiency in Excel and any other relevant software. We love seeing candidates who can use tech to their advantage, especially when it comes to stock management tools!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the Sharpsmart team!
How to prepare for a job interview at Sharpsmart UK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Field Service Technician. Familiarise yourself with the key tasks mentioned in the job description, like project managing installations and conducting routine audits. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires strong planning and organisational skills, be ready to share specific examples from your past experiences. Think of times when you successfully juggled multiple tasks or improved efficiency in a fast-paced environment. This will highlight your ability to thrive under pressure.
✨Demonstrate Your IT Proficiency
As good IT skills are essential, especially with Excel, be prepared to discuss your experience with these tools. You might even want to mention any specific projects where you used Excel to analyse data or manage stock. This will show that you can handle the technical aspects of the job effectively.
✨Build Rapport with Interviewers
Since this is a customer-facing role, it's crucial to demonstrate your ability to build relationships. During the interview, engage with your interviewers, ask questions about their experiences, and express your enthusiasm for working with customers. This will help them see you as a team player who can connect well with both clients and colleagues.
