At a Glance
- Tasks: Build strong relationships and manage key customer accounts in the South West and South Central regions.
- Company: Dynamic company focused on healthcare and clinical waste management.
- Benefits: Competitive salary, travel opportunities, and a chance to make a real impact.
- Other info: Opportunity for career advancement in a supportive and engaging environment.
- Why this job: Enjoy autonomy and face-to-face interactions while driving growth and performance.
- Qualifications: Minimum three years in account management, preferably in healthcare or clinical waste.
The predicted salary is between 36000 - 60000 € per year.
We are looking for a driven Account Manager to take ownership of key customer accounts across the South West and South Central regions. This is a field based, on the road role, suited to someone who enjoys spending time with customers and building strong, face to face relationships. You will manage and grow existing accounts, lead regular customer reviews, and play a hands-on role in improving contract performance, retention, and revenue. If you like having real ownership, being out in the field, and making a visible impact across your region, this role offers plenty of scope to do just that.
Key Responsibilities- Build and maintain strong relationships with key internal and external stakeholders
- Set customer objectives in collaboration with Key Decision Makers
- Manage contract performance and service delivery across assigned accounts
- Identify and progress new opportunities within existing customers
- Conduct regular on-site visits to support opportunity development, customer projects, and retention
- Lead pre-engagement fact-finding to shape future opportunities and routes to market
- Drive profitability improvements within accounts
- Deliver revenue growth through effective account planning and execution
- Maintain a strong understanding of the competitive landscape within customer accounts and the wider industry
- Provide feedback on industry and customer trends to support continuous business improvement
- Minimum of three years’ experience in a similar Account or Contract Manager role, ideally within the healthcare or clinical waste sector
- Proven experience developing and executing sales strategies within an existing customer base
- Strong track record of managing accounts, including upselling and profit growth
- Clear and effective communication skills, both written and verbal, with confidence presenting to customers
- Good working knowledge of Microsoft Office, with intermediate Excel and PowerPoint skills
- Experience using CRM systems, ideally Salesforce
- Full clean driving licence and willingness to travel as required
Contract Manager in Luton employer: Sharpsmart UK
Join a dynamic team that values strong customer relationships and offers a supportive work culture focused on professional growth. As a Contract Manager in the South West and South Central regions, you will enjoy the flexibility of a field-based role while making a tangible impact on contract performance and revenue. With opportunities for continuous development and a commitment to employee well-being, this company stands out as an excellent employer in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager in Luton
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and industry trends. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to account management. Think about how you can demonstrate your experience in managing contracts and driving revenue growth.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can keep you fresh in their minds and shows that you’re genuinely interested in the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Contract Manager in Luton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing accounts and driving revenue growth, especially in the healthcare or clinical waste sector. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can build strong relationships with our customers. We love seeing genuine enthusiasm and a clear understanding of the job.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to manage contracts and improve performance. Numbers speak volumes, so if you've increased revenue or improved customer retention, let us know!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it's super easy!
How to prepare for a job interview at Sharpsmart UK
✨Know Your Accounts
Before the interview, dive deep into the accounts you’ll be managing. Understand their history, current performance, and any challenges they face. This will not only show your commitment but also help you discuss how you can improve contract performance and drive revenue growth.
✨Showcase Your Relationship-Building Skills
Since this role is all about building strong relationships, prepare examples of how you've successfully managed customer accounts in the past. Think about specific instances where you turned a challenging situation into a positive outcome through effective communication and relationship management.
✨Be Ready to Discuss Strategies
Come prepared with ideas on how you would approach account planning and execution. Highlight your experience in developing sales strategies and how you’ve identified new opportunities within existing customers. This will demonstrate your proactive mindset and ability to drive profitability improvements.
✨Understand the Competitive Landscape
Familiarise yourself with the competitive landscape in the healthcare or clinical waste sector. Be ready to discuss trends and how they might impact the accounts you'll manage. This knowledge will show that you’re not just focused on the present but are also thinking strategically about the future.
