At a Glance
- Tasks: Join our team to manage installations and support hospitals across Kent.
- Company: Sharpsmart, a leader in healthcare services with a focus on innovation.
- Benefits: Full-time role with travel opportunities and a chance to make a difference.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vital service that supports healthcare and enhances patient care.
- Qualifications: 2+ years in a clinical role, strong organisational skills, and good IT proficiency.
The predicted salary is between 30000 - 40000 € per year.
Join Sharpsmart Field Service Team in the role of Field Service Technician, playing a key role in the installations at our customer hospitals locations across the Kent Region. This customer facing role requires good organisation skills with the ability to work in a fast paced environment. This is a full time permanent position that will require extensive travel and you will require a clean driving license and DBS check.
Role responsibilities:
- Complete routine customer audits - waste yard, analysing stock and accessories used within the department / area
- Project manage installations, snagging and optimization of new contracts
- Complete routine ward walks to identify ongoing customer requirements
- Utilise stock management tools to analyse and balance stock holding
- Identify and deliver training and education requirements to Environmental Service Technician
- Build, maintain and monitor customer portering schedules
- Review and adjust resource supplied, identifying efficiencies with transport, transporters and onsite support
- Investigate and complete all Field Service cases following RCA method
- Determine compound stock holding requirements
- Identify and implement efficiencies with container capacity
- Identify accessory upsell opportunities via departmental audits
- Review contract performance with regional contract manager
- Provide cover support in the absence of Environmental Field Service Technician when required
Skills and Experience Required:
- Minimum 2 years’ experience working in a similar role in a clinical environment
- Strong planning and organisational skills with the ability to juggle multiple tasks
- Good IT skills including ability to use Excel proficiently (intermediate level)
- Ability to develop strong working relationships with key customer contacts and internal and external stakeholders
- Awareness and adaptability to working with hospital patient environment
- Health and safety focused
- Driving license/DBS Check
Technicus/service monteur in Kent employer: Sharpsmart UK
At Sharpsmart, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values teamwork and innovation. Our Field Service Technicians enjoy comprehensive training and development opportunities, ensuring career growth while making a meaningful impact in the healthcare sector across the Kent Region. With a focus on employee well-being and a commitment to excellence, we provide a supportive environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Technicus/service monteur in Kent
✨Tip Number 1
Get to know the company! Research Sharpsmart and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to field service roles. Think about how your experience aligns with the responsibilities listed, like project management and customer audits.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Technicus/service monteur in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in a clinical environment and showcases your strong planning and organisational skills. We want to see how you can juggle multiple tasks effectively!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're the perfect fit for the Field Service Technician role and how your skills align with our needs. Don't forget to mention your experience with customer audits and stock management.
Show Off Your IT Skills:Since good IT skills are a must, make sure to mention your proficiency in Excel and any other relevant software. We love seeing candidates who can use tech to enhance their work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sharpsmart UK
✨Know Your Stuff
Make sure you understand the role of a Field Service Technician inside out. Familiarise yourself with the responsibilities listed in the job description, especially around customer audits and project management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong planning and organisational skills, prepare examples from your past experience where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and what tools you used to stay organised.
✨Demonstrate Your IT Proficiency
Brush up on your Excel skills before the interview. You might be asked about your experience with stock management tools or data analysis. Consider preparing a few examples of how you've used Excel in previous roles to solve problems or improve efficiency.
✨Build Rapport
This is a customer-facing role, so it's crucial to demonstrate your ability to build relationships. Think of ways to showcase your interpersonal skills during the interview. Perhaps share a story about how you successfully collaborated with a team or resolved a conflict with a client.
