At a Glance
- Tasks: Join our team to manage installations and support hospitals across Kent.
- Company: Be part of Sharpsmart, a leader in healthcare services.
- Benefits: Full-time role with travel opportunities and a supportive work environment.
- Other info: Opportunity for career growth and building relationships in the healthcare sector.
- Why this job: Make a difference in healthcare while developing your skills in a dynamic setting.
- Qualifications: 2 years' experience in a clinical role and strong organisational skills required.
The predicted salary is between 30000 - 40000 € per year.
Join Sharpsmart Field Service Team in the role of Field Service Technician, playing a key role in the installations at our customer hospitals locations across the Kent Region. This customer facing role requires good organisation skills with the ability to work in a fast paced environment. This is a full time permanent position that will require extensive travel and you will require a clean driving license and DBS check.
Role responsibilities:
- Complete routine customer audits - waste yard, analysing stock and accessories used within the department / area
- Project manage installations, snagging and optimization of new contracts.
- Complete routine ward walks to identify ongoing customer requirements.
- Utilise stock management tools to analyse and balance stock holding
- Identify and deliver training and education requirements to Environmental Service Technician
- Build, maintain and monitor customer portering schedules
- Review and adjust resource supplied, identifying efficiencies with transport, transporters and onsite support
- Investigate and complete all Field Service cases following RCA method
- Determine compound stock holding requirements
- Identify and implement efficiencies with container capacity
- Identify accessory upsell opportunities via departmental audits
- Review contract performance with regional contract manager
- Provide cover support in the absence of Environmental Field Service Technician when required.
Skills and Experience Required:
- Minimum 2 years’ experience working in a similar role in a clinical environment
- Strong planning and organisational skills with the ability to juggle multiple tasks
- Good IT skills including ability to use Excel proficiently (intermediate level)
- Ability to develop strong working relationships with key customer contacts and internal and external stakeholders
- Awareness and adaptability to working with hospital patient environment
- Health and safety focused
- Driving license/DBS Check
Technician/ onderhouds-/ storingsmonteur in Kent employer: Sharpsmart UK
At Sharpsmart, we pride ourselves on being an exceptional employer, offering a dynamic work environment where our Field Service Technicians play a vital role in supporting healthcare facilities across the Kent Region. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values teamwork and innovation, ensuring that you can thrive in your career while making a meaningful impact in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Technician/ onderhouds-/ storingsmonteur in Kent
✨Tip Number 1
Get to know the company! Research Sharpsmart and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work as a Field Service Technician at Sharpsmart.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle specific scenarios related to installations, customer audits, or stock management. Practising these responses will help you feel more confident during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your enthusiasm for the role.
We think you need these skills to ace Technician/ onderhouds-/ storingsmonteur in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Technician role. Highlight your experience in a clinical environment and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Skills:Don’t forget to showcase your strong planning and organisational skills! Use specific examples from your past roles to demonstrate how you've successfully juggled multiple tasks in a fast-paced environment. This will help us see you in action!
Be Personable:Since this is a customer-facing role, let your personality shine through in your application. We love candidates who can build strong relationships, so share any experiences where you’ve successfully interacted with customers or stakeholders.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Sharpsmart UK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Field Service Technician. Familiarise yourself with routine customer audits, stock management tools, and the RCA method. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires strong planning and organisational skills, prepare examples from your past experience where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly, especially in a fast-paced environment.
✨Demonstrate Your IT Proficiency
As good IT skills are essential, particularly with Excel, brush up on your abilities before the interview. You might be asked to explain how you've used Excel in previous roles, so think of specific examples where you've analysed data or managed stock effectively using spreadsheets.
✨Build Rapport with Interviewers
This is a customer-facing role, so showing that you can build strong working relationships is key. During the interview, engage with your interviewers, maintain eye contact, and ask thoughtful questions about the company culture and team dynamics. This will demonstrate your interpersonal skills and adaptability to the hospital environment.
