At a Glance
- Tasks: Join our team to manage installations and support hospitals across Kent.
- Company: Sharpsmart, a leader in healthcare solutions with a focus on innovation.
- Benefits: Full-time role with travel opportunities and a chance to make a difference.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team that directly impacts patient care in hospitals.
- Qualifications: 2+ years in a clinical role, strong organisational skills, and good IT proficiency.
The predicted salary is between 30000 - 40000 € per year.
Join Sharpsmart Field Service Team in the role of Field Service Technician, playing a key role in the installations at our customer hospitals locations across the Kent Region. This customer facing role requires good organisation skills with the ability to work in a fast paced environment. This is a full time permanent position that will require extensive travel and you will require a clean driving license and DBS check.
Role responsibilities:
- Complete routine customer audits - waste yard, analysing stock and accessories used within the department / area
- Project manage installations, snagging and optimization of new contracts
- Complete routine ward walks to identify ongoing customer requirements
- Utilise stock management tools to analyse and balance stock holding
- Identify and deliver training and education requirements to Environmental Service Technician
- Build, maintain and monitor customer portering schedules
- Review and adjust resource supplied, identifying efficiencies with transport, transporters and onsite support
- Investigate and complete all Field Service cases following RCA method
- Determine compound stock holding requirements
- Identify and implement efficiencies with container capacity
- Identify accessory upsell opportunities via departmental audits
- Review contract performance with regional contract manager
- Provide cover support in the absence of Environmental Field Service Technician when required
Skills and Experience Required:
- Minimum 2 years’ experience working in a similar role in a clinical environment
- Strong planning and organisational skills with the ability to juggle multiple tasks
- Good IT skills including ability to use Excel proficiently (intermediate level)
- Ability to develop strong working relationships with key customer contacts and internal and external stakeholders
- Awareness and adaptability to working with hospital patient environment
- Health and safety focused
- Driving license/DBS Check
Field Service Technician in Kent employer: Sharpsmart UK
At Sharpsmart, we pride ourselves on being an exceptional employer, offering our Field Service Technicians a dynamic work environment that fosters growth and development. With a strong focus on employee well-being, we provide comprehensive training, competitive benefits, and the opportunity to make a meaningful impact in the healthcare sector across the Kent Region. Join us and be part of a supportive team that values innovation and collaboration while ensuring the highest standards of service in our customer hospitals.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Technician in Kent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their needs, especially in a fast-paced environment like hospitals. Show them you’re the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website for the best chance at landing that Field Service Technician role. We love seeing candidates who take the initiative and show genuine interest in joining our team!
We think you need these skills to ace Field Service Technician in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Technician role. Highlight your experience in clinical environments and any relevant skills, like your planning and organisational abilities. We want to see how you can juggle multiple tasks effectively!
Showcase Your IT Skills:Since good IT skills are a must, don’t forget to mention your proficiency in Excel and any other software you’re comfortable with. We love seeing candidates who can use tech to their advantage, especially in a fast-paced environment like ours.
Highlight Customer Interaction Experience:This role is all about building relationships, so make sure to showcase any previous customer-facing experience. We want to know how you've successfully interacted with clients and stakeholders in the past!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board with the Sharpsmart Field Service Team!
How to prepare for a job interview at Sharpsmart UK
✨Know Your Stuff
Make sure you understand the role of a Field Service Technician inside out. Familiarise yourself with the responsibilities listed in the job description, like project management and customer audits. Being able to discuss these points confidently will show that you're serious about the position.
✨Show Off Your Organisational Skills
Since this role requires strong planning and organisational skills, prepare examples from your past experience where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Brush Up on Your IT Skills
As good IT skills are essential, especially with Excel, consider doing a quick refresher on any relevant software. Be ready to discuss how you've used these tools in previous roles, particularly in stock management or data analysis, to demonstrate your proficiency.
✨Build Rapport with Interviewers
This is a customer-facing role, so showing that you can build relationships is key. Practice your communication skills and be prepared to discuss how you've developed strong working relationships with customers or stakeholders in the past. A friendly, approachable attitude can go a long way!
