At a Glance
- Tasks: Build and maintain strong relationships with key customers while driving account growth.
- Company: Dynamic company focused on healthcare and clinical waste management.
- Benefits: Competitive salary, travel opportunities, and a chance to make a real impact.
- Other info: Opportunity for professional growth and to shape industry trends.
- Why this job: Enjoy autonomy in the field and develop meaningful customer connections.
- Qualifications: Three years' experience in account management, preferably in healthcare.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a driven Account Manager to take ownership of key customer accounts across the South West and South Central regions. This is a field based, on the road role, suited to someone who enjoys spending time with customers and building strong, face to face relationships. You will manage and grow existing accounts, lead regular customer reviews, and play a hands-on role in improving contract performance, retention, and revenue. If you like having real ownership, being out in the field, and making a visible impact across your region, this role offers plenty of scope to do just that.
Key Responsibilities
- Build and maintain strong relationships with key internal and external stakeholders
- Set customer objectives in collaboration with Key Decision Makers
- Manage contract performance and service delivery across assigned accounts
- Identify and progress new opportunities within existing customers
- Conduct regular on-site visits to support opportunity development, customer projects, and retention
- Lead pre-engagement fact-finding to shape future opportunities and routes to market
- Drive profitability improvements within accounts
- Deliver revenue growth through effective account planning and execution
- Maintain a strong understanding of the competitive landscape within customer accounts and the wider industry
- Provide feedback on industry and customer trends to support continuous business improvement
Candidate Profile
- Minimum of three years’ experience in a similar Account or Contract Manager role, ideally within the healthcare or clinical waste sector
- Proven experience developing and executing sales strategies within an existing customer base
- Strong track record of managing accounts, including upselling and profit growth
- Clear and effective communication skills, both written and verbal, with confidence presenting to customers
- Good working knowledge of Microsoft Office, with intermediate Excel and PowerPoint skills
- Experience using CRM systems, ideally Salesforce
- Full clean driving licence and willingness to travel as required
Contract Manager in Glasgow employer: Sharpsmart UK
Join a dynamic team that values strong customer relationships and offers a supportive work culture focused on professional growth. As a Contract Manager in the South West and South Central regions, you will enjoy the flexibility of a field-based role while making a tangible impact on contract performance and revenue. With opportunities for continuous development and a commitment to employee well-being, this company stands out as an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager in Glasgow
✨Tip Number 1
Get out there and network! Attend industry events, meet-ups, or even local coffee mornings. Building relationships face-to-face can really set you apart from the competition.
✨Tip Number 2
Don’t just wait for job openings to pop up. Reach out to companies you admire directly. A friendly email or a quick call can sometimes lead to opportunities that aren’t even advertised yet!
✨Tip Number 3
Prepare for interviews by researching the company and its competitors. Show them you know the landscape and can bring valuable insights to the table. It’s all about demonstrating your understanding of their needs.
✨Tip Number 4
Finally, don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make an impact. Your next big opportunity could be just a click away!
We think you need these skills to ace Contract Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing accounts and driving revenue growth, especially in the healthcare or clinical waste sector. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can build strong relationships with our customers. We love seeing genuine enthusiasm and a clear understanding of the job.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to manage contracts and improve performance. Numbers speak volumes, so if you've increased revenue or improved customer retention, let us know!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Sharpsmart UK
✨Know Your Accounts
Before the interview, dive deep into the accounts you’ll be managing. Understand their history, current performance, and any challenges they face. This will help you demonstrate your proactive approach and show that you’re ready to hit the ground running.
✨Showcase Your Relationship-Building Skills
Since this role is all about building strong relationships, prepare examples of how you've successfully managed customer relationships in the past. Be ready to discuss specific strategies you used to engage clients and improve contract performance.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like a dissatisfied customer or a contract negotiation. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Industry Knowledge
Brush up on the healthcare and clinical waste sectors. Be prepared to discuss current trends and challenges in the industry. Showing that you’re informed will not only impress your interviewers but also highlight your commitment to continuous improvement.
