At a Glance
- Tasks: Join our team to manage installations and support hospitals across Kent.
- Company: Sharpsmart UK, a leader in healthcare solutions.
- Benefits: Full-time role with travel, competitive salary, and career growth.
- Other info: Dynamic work environment with opportunities for training and development.
- Why this job: Make a real difference in healthcare while developing your skills.
- Qualifications: 2 years' experience in a clinical setting and strong organisational skills.
The predicted salary is between 30000 - 42000 £ per year.
Join Sharpsmart Field Service Team in the role of Field Service Technician, playing a key role in the installations at our customer hospitals locations across the Kent Region. This customer facing role requires good organisation skills with the ability to work in a fast paced environment. This is a full time permanent position that will require extensive travel and you will require a clean driving licence and DBS check.
Role Responsibilities
- Complete routine customer audits - waste yard, analysing stock and accessories used within the department / area
- Project manage installations, snagging and optimization of new contracts.
- Complete routine ward walks to identify ongoing customer requirements.
- Utilise stock management tools to analyse and balance stock holding
- Identify and deliver training and education requirements to Environmental Service Technician
- Build, maintain and monitor customer portering schedules
- Review and adjust resource supplied, identifying efficiencies with transport, transporters and onsite support
- Investigate and complete all Field Service cases following RCA method
- Determine compound stock holding requirements
- Identify and implement efficiencies with container capacity
- Identify accessory upsell opportunities via departmental audits
- Review contract performance with regional contract manager
- Provide cover support in the absence of Environmental Field Service Technician when required
Skills And Experience Required
- Minimum 2 years’ experience working in a similar role in a clinical environment
- Strong planning and organisational skills with the ability to juggle multiple tasks
- Good IT skills including ability to use Excel proficiently (intermediate level)
- Ability to develop strong working relationships with key customer contacts and internal and external stakeholders
- Aware and adaptable to working with hospital patient environment
- Health and safety focused
- Driving license/DBS Check
Field Service Technician employer: Sharpsmart UK
At Sharpsmart UK, we pride ourselves on being an exceptional employer, offering a dynamic work environment where our Field Service Technicians play a vital role in supporting healthcare facilities across the Kent Region. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values collaboration and innovation, ensuring that you can thrive in your career while making a meaningful impact in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Technician
✨Tip Number 1
Get to know the company! Research Sharpsmart and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can be a game changer.
✨Tip Number 3
Prepare for the interview by practising common questions related to field service roles. Think about your past experiences and how they relate to the responsibilities listed in the job description. We want you to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Field Service Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Technician role. Highlight your relevant experience in clinical environments and any specific skills that match the job description, like your planning and organisational skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your experience with customer audits and project management, and show us your enthusiasm for working in a fast-paced environment.
Showcase Your IT Skills:Since good IT skills are a must, don’t forget to mention your proficiency in Excel and any other relevant software. If you have examples of how you've used these skills in previous roles, share them!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Sharpsmart UK
✨Know Your Stuff
Make sure you understand the role of a Field Service Technician inside out. Familiarise yourself with the responsibilities listed in the job description, especially around customer audits and project management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong planning and organisational skills, be ready to share examples from your past experiences. Think of times when you successfully juggled multiple tasks or managed a project. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Brush Up on Your IT Skills
As good IT skills are essential, particularly with Excel, make sure you're comfortable discussing your proficiency. If you have any specific examples of how you've used Excel in previous roles, like managing stock or analysing data, bring those up during the interview.
✨Build Rapport with Interviewers
This is a customer-facing role, so demonstrating your ability to build relationships is key. During the interview, engage with your interviewers, ask them questions about their experiences, and show that you can connect with people. This will highlight your interpersonal skills and adaptability in a hospital environment.
