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- Tasks: Build strong customer relationships and manage key accounts in the South West and South Central regions.
- Company: Dynamic company focused on healthcare and clinical waste management.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Why this job: Take ownership of accounts and make a real impact in your region.
- Qualifications: 3+ years in account management, strong sales strategy skills, and effective communication.
- Other info: Part-time options available for a better work-life balance.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a driven Account Manager to take ownership of key customer accounts across the South West and South Central regions. This is a field based, on the road role, suited to someone who enjoys spending time with customers and building strong, face to face relationships. You will manage and grow existing accounts, lead regular customer reviews, and play a hands-on role in improving contract performance, retention, and revenue. If you like having real ownership, being out in the field, and making a visible impact across your region, this role offers plenty of scope to do just that.
Key Responsibilities
- Build and maintain strong relationships with key internal and external stakeholders
- Set customer objectives in collaboration with Key Decision Makers
- Manage contract performance and service delivery across assigned accounts
- Identify and progress new opportunities within existing customers
- Conduct regular on-site visits to support opportunity development, customer projects, and retention
- Lead pre-engagement fact-finding to shape future opportunities and routes to market
- Drive profitability improvements within accounts
- Deliver revenue growth through effective account planning and execution
- Maintain a strong understanding of the competitive landscape within customer accounts and the wider industry
- Provide feedback on industry and customer trends to support continuous business improvement
Candidate profile and requirements
- Minimum of three years’ experience in a similar Account or Contract Manager role, ideally within the healthcare or clinical waste sector
- Proven experience developing and executing sales strategies within an existing customer base
- Strong track record of managing accounts, including upselling and profit growth
- Clear and effective communication skills, both written and verbal, with confidence presenting to customers
- Good working knowledge of Microsoft Office, with intermediate Excel and PowerPoint skills
- Experience using CRM systems, ideally Salesforce
- Full clean driving licence and willingness to travel as required
- This role could be considered on a part time basis
Contract Manager employer: Sharpsmart UK
Contact Detail:
Sharpsmart UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager
✨Tip Number 1
Get out there and network! Attend industry events, meet-ups, or even local coffee mornings. Building relationships face-to-face can really set you apart from the competition.
✨Tip Number 2
Don’t underestimate the power of a follow-up. After meeting someone or having an interview, drop them a quick email to thank them for their time and reiterate your interest. It shows you're keen and professional!
✨Tip Number 3
Practice your pitch! Whether it’s for an interview or a casual chat, being able to clearly articulate your experience and how it relates to the role is key. We recommend rehearsing with a friend or in front of a mirror.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles tailored to your skills and interests.
We think you need these skills to ace Contract Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing accounts and driving revenue growth, especially in the healthcare or clinical waste sector. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can build strong relationships with our customers. We love seeing genuine enthusiasm and a clear understanding of the job.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage contracts and improve performance. Numbers speak volumes, so if you've increased revenue or improved customer retention, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it's super easy!
How to prepare for a job interview at Sharpsmart UK
✨Know Your Accounts
Before the interview, research the company’s key accounts and their specific needs. Understanding their customer base will help you demonstrate how you can build and maintain strong relationships, which is crucial for a Contract Manager role.
✨Showcase Your Communication Skills
Prepare to discuss examples of how you've effectively communicated with stakeholders in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your ability to present ideas clearly and confidently.
✨Demonstrate Your Strategic Thinking
Be ready to talk about your experience in developing and executing sales strategies. Think of specific instances where you identified new opportunities within existing accounts and how you drove profitability improvements.
✨Familiarise Yourself with CRM Tools
Since experience with CRM systems like Salesforce is important, brush up on your knowledge of these tools. Be prepared to discuss how you've used them to manage accounts and track performance, as this will show your readiness for the role.
