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For Companies At a Glance
- Tasks: Lead the administration of customer orders and improve processes daily.
- Company: Join Sharpsmart, a global leader in healthcare safety solutions.
- Benefits: Enjoy competitive salary, bonuses, private healthcare, and employee perks.
- Why this job: Grow your skills in a supportive environment with real impact on healthcare.
- Qualifications: 2+ years admin experience, strong communication, and leadership skills required.
- Other info: Opportunity for professional development and stability in an essential service.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
An essential service provider to Healthcare, Daniels Health & Sharpsmart were founded with the vision of “making healthcare safer” – we have achieved this through innovative safety products and clinically-focused waste services that lead the industry.
As we continue to expand, we're excited to open our doors for a Administration Lead to join our team based full time at our Spennymoor plant.
The candidate we’re looking for is someone who takes ownership and has self-driven initiative and a “do what it takes” attitude. Day to day you will be providing high-quality administration, managing processes inline with business needs and co-ordinating alongside our Operational & Transport teams.
Key role focus
- Managing the whole administration of customer order from point of order placement to clean submittal to billing
- Analysing data against requests to confirm requirements and coordinating internal departments to accommodate customer requests
- Working towards Service Level Agreements and ROI standards
- Reviewing and interpreting data sets to obtain information to submit performance metrics/reports, fulfil information requests and drive efficiencies
- Maintaining accurate electronic and hardcopy records, files and documentation along with support for any requests internally
- Managing inventory of office consumables and lead on office initiatives to maintain standards
- Support and attend Customer Visits
- Constantly look for new ways to better/improve the current administrative process
Candidate Profile
- 2+ years of administrative experience (retail, operational, hospitality or corporate will be considered)
- Strong knowledge of administrative process and procedures
- Intermediate to Advance with computer systems (Microsoft office suite, etc.)
- Strong communication skills both written and verbal
- Proven experience in improving processes and procedures
- A positive "can-do" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind
- Ability to react positively with sudden and unexpected changes in demand
- Strong attention to detail, all work accurate and performed to a high standard
- Excellent organisational skills
Administrative Lead employer: Sharpsmart UK
Contact Detail:
Sharpsmart UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Lead
✨Tip Number 1
Familiarize yourself with the healthcare industry and the specific services that Sharpsmart provides. Understanding the nuances of healthcare administration will help you demonstrate your knowledge during the interview process.
✨Tip Number 2
Highlight any previous experience you have in managing administrative processes or leading teams. Be prepared to discuss specific examples of how you've improved efficiency or handled challenges in past roles.
✨Tip Number 3
Showcase your proficiency with Microsoft Office Suite and any other relevant software. Consider preparing a brief demonstration of your skills, as this can set you apart from other candidates.
✨Tip Number 4
Emphasize your positive attitude and adaptability. Share instances where you've successfully navigated unexpected changes or challenges, as this aligns with the 'do what it takes' mentality that Sharpsmart values.
We think you need these skills to ace Administrative Lead
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Administrative Lead position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant administrative experience, particularly in areas like process improvement, project coordination, and leadership. Use specific examples that demonstrate your ability to manage processes and lead teams.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Emphasize your 'can-do' attitude and provide examples of how you've successfully handled challenges in previous roles.
Highlight Relevant Skills: Make sure to showcase your strong communication skills, attention to detail, and proficiency with computer systems, especially Microsoft Office Suite. These are crucial for the Administrative Lead position.
How to prepare for a job interview at Sharpsmart UK
✨Show Your Ownership Mindset
Demonstrate your ability to take ownership of tasks and projects. Share specific examples from your past experiences where you took initiative and successfully managed administrative processes.
✨Highlight Your Communication Skills
Since strong communication is key for this role, prepare to discuss how you've effectively communicated with different teams in the past. Be ready to provide examples of how you’ve resolved conflicts or facilitated collaboration.
✨Emphasize Process Improvement Experience
Be prepared to talk about times when you identified inefficiencies in administrative processes and implemented changes that led to improvements. This will show your proactive approach and problem-solving skills.
✨Prepare for Leadership Questions
As the role involves leading a team, think about your previous leadership experiences. Prepare to discuss your management style, how you motivate others, and any challenges you've faced while leading a team.
