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- Tasks: Join our team to manage installations and support hospitals across Kent.
- Company: Sharpsmart, a leader in healthcare solutions with a focus on innovation.
- Benefits: Full-time role with travel opportunities and a supportive work environment.
- Why this job: Make a difference in healthcare while developing your skills in a dynamic setting.
- Qualifications: 2 years' experience in a clinical role and strong organisational skills required.
- Other info: Equal opportunity employer committed to diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
Join Sharpsmart Field Service Team in the role of Field Service Technician, playing a key role in the installations at our customer hospitals locations across the Kent Region. This customer facing role requires good organisation skills with the ability to work in a fast paced environment. This is a full time permanent position that will require extensive travel and you will require a clean driving licence and DBS check.
Role responsibilities:
- Complete routine customer audits - waste yard, analysing stock and accessories used within the department / area
- Project manage installations, snagging and optimisation of new contracts.
- Complete routine ward walks to identify ongoing customer requirements.
- Utilise stock management tools to analyse and balance stock holding
- Identify and deliver training and education requirements to Environmental Service Technician
- Build, maintain and monitor customer portering schedules
- Review and adjust resource supplied, identifying efficiencies with transport, transporters and onsite support
- Investigate and complete all Field Service cases following RCA method
- Determine compound stock holding requirements
- Identify and implement efficiencies with container capacity
- Identify accessory upsell opportunities via departmental audits
- Review contract performance with regional contract manager
- Provide cover support in the absence of Environmental Field Service Technician when required.
Skills and Experience Required:
- Minimum 2 years’ experience working in a similar role in a clinical environment
- Strong planning and organisational skills with the ability to juggle multiple tasks
- Good IT skills including ability to use Excel proficiently (intermediate level)
- Ability to develop strong working relationships with key customer contacts and internal and external stakeholders
- Awareness and adaptability to working with hospital patient environment
- Health and safety focused
- Driving license/DBS Check
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
Field Service Technician employer: Sharpsmart Ltd
Contact Detail:
Sharpsmart Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician
✨Tip Number 1
Get to know the company! Research Sharpsmart and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info about the role and even a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to field service roles. Think about your past experiences and how they relate to the responsibilities listed in the job description.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s just good manners!
We think you need these skills to ace Field Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Technician role. Highlight your experience in clinical environments and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your organisational skills and how you've successfully managed multiple tasks in fast-paced environments.
Showcase Your IT Skills: Since good IT skills are essential, make sure to mention your proficiency with Excel and any other relevant software. We love seeing candidates who can leverage technology to improve efficiency and effectiveness in their work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Sharpsmart Ltd
✨Know Your Stuff
Make sure you understand the role of a Field Service Technician inside out. Familiarise yourself with the responsibilities listed in the job description, especially around customer audits and project management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong planning and organisational skills, prepare examples from your past experience where you've successfully managed multiple tasks. Think about how you handled tight deadlines or complex projects, and be ready to share these stories during the interview.
✨Brush Up on Your IT Skills
As good IT skills are essential, particularly with Excel, make sure you're comfortable discussing your proficiency. You might even want to mention specific functions or tools you've used in previous roles. If you can, practice using Excel before the interview to refresh your memory.
✨Build Rapport with Interviewers
This is a customer-facing role, so demonstrating your ability to build relationships is key. During the interview, engage with your interviewers, ask them questions, and show genuine interest in their experiences. This will not only help you stand out but also reflect your ability to connect with customers.
