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For Companies At a Glance
- Tasks: Coordinate customer orders and ensure smooth installations for a top-notch experience.
- Company: Join Sharps Fitted Furniture, a leader in bespoke home transformations.
- Benefits: Competitive salary, 23 days holiday, and a supportive work environment.
- Why this job: Be the key link between customers and teams, making homes beautiful.
- Qualifications: Experience in customer service or planning, with strong organisational skills.
- Other info: Dynamic role with opportunities for growth in a thriving company.
The predicted salary is between 25480 - 26000 £ per year.
At Sharps Fitted Furniture, we have over 50 years of experience designing and crafting bespoke fitted furniture to transform homes. As our business continues to grow, we are looking to expand our Planning and Installations team with dedicated, customer‑focused Planners.
The Role
As a Planner, you will play a vital role in managing the customer journey from order through to installation. You’ll be responsible for scheduling deliveries and installations, ensuring our customers receive a smooth, efficient, and positive experience every time. Acting as the key link between our customers and our installation teams, you’ll help us deliver on time and to the high standards Sharps Furniture Group is known for.
Key Responsibilities
- Coordinate all stages of the customers orders, from design and survey to final delivery, ensuring alignment with the delivery plan and overall project schedule.
- Schedule customer deliveries and installations within available resources, ensuring that our customer is fully aware of the process and agrees to the timeframes proposed.
- Communicate with customers, keeping them fully informed throughout the planning process.
- Work closely with our installers and internal teams to resolve any issues quickly and effectively.
- Maintain accurate records of planning activity and customer details.
- Ensure installations are completed on time and to the customers’ satisfaction.
Key Skills And Experience
- Previous experience in a customer service, planning, or coordination role (home improvement or installation environment desirable).
- Strong organisational and communication skills with the ability to manage multiple priorities.
- Excellent negotiation and problem‑solving skills.
- IT proficiency (Microsoft Office, scheduling systems).
- Geographical knowledge of the UK would be beneficial.
- A target‑driven, self‑motivated individual with a positive ‘can‑do’ attitude.
What We Offer
Competitive salary, 23 days holiday plus...
Planning Coordinator in Wolverhampton employer: SHARPS°
Contact Detail:
SHARPS° Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning Coordinator in Wolverhampton
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Planning Coordinator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Sharps Fitted Furniture and understanding their values. Show us that you’re not just another candidate; demonstrate your passion for customer service and how you can enhance the customer journey.
✨Tip Number 3
Practice your communication skills! As a Planner, you'll need to keep customers informed and coordinate with teams. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Sharps Fitted Furniture.
We think you need these skills to ace Planning Coordinator in Wolverhampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous roles in customer service or planning, and don’t forget to showcase your organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Planner role at Sharps Fitted Furniture. Mention your problem-solving abilities and how you can contribute to delivering a smooth customer journey.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application is clear and concise. Use straightforward language and keep it professional yet friendly. We want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at SHARPS°
✨Know the Company Inside Out
Before your interview, take some time to research Sharps Fitted Furniture. Understand their history, values, and what makes them stand out in the fitted furniture market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Planner, you'll need to juggle multiple tasks. Prepare examples from your past experience where you've successfully managed competing priorities or resolved scheduling conflicts. Be ready to discuss how you keep things organised and ensure smooth operations.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, make sure to listen actively and respond thoughtfully to demonstrate your strong communication skills.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of specific situations where you've had to resolve issues quickly, especially in a customer service or planning context. Highlight your negotiation skills and how you maintain a positive attitude under pressure.