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- Tasks: Join our Customer Success Team to support clients and enhance their experience with SharpCloud.
- Company: SharpCloud is an innovative company focused on strategic roadmapping and portfolio management.
- Benefits: Enjoy a dynamic work environment, opportunities for growth, and the chance to make a real impact.
- Why this job: Be part of a collaborative culture where your contributions directly influence global organisations.
- Qualifications: Strong communication skills, detail-oriented, and familiarity with project management tools preferred.
- Other info: We value diversity and are committed to creating an inclusive workplace for all.
The predicted salary is between 28800 - 43200 £ per year.
As a key member of our Customer Success Team, you will work closely with clients and collaborate internally across our product, support, and commercial teams. This is a dynamic role suited for someone who is eager to learn, driven to continuously improve, and passionate about delivering exceptional customer outcomes. You’ll have the opportunity to make a tangible impact in a growing, innovative company. Your work will directly influence how global organizations approach strategic roadmapping, portfolio reporting, risk management, and innovation using SharpCloud.
About You
You are a strong communicator with a detail-oriented, problem-solving mindset. You’re organized, methodical, and comfortable working independently or as part of a team. You naturally take on a coaching role—leading by example, resolving concerns quickly, and supporting both colleagues and clients with empathy and professionalism. You are proactive, confident under pressure, comfortable with data and Excel, and open to feedback and learning. Most importantly, you’re excited to become a SharpCloud expert and champion —helping others understand the value of the platform through impactful solutions.
Key Responsibilities
- Pre-Sales & Sales Support: Transform data from Excel, PowerPoint, and other sources into engaging, insightful SharpCloud stories. Support partners and account executives with sales opportunities by maintaining a curated library of materials, sample responses, and visual examples. Engage in value-driven conversations with prospects alongside the sales team to showcase SharpCloud’s capabilities. Understand and contribute to the sales cycle by collaborating closely with account executives.
- Customer Requirements & Project Definition: Lead discovery sessions with clients to gather, prioritize, and analyze business and technical requirements. Coordinate with internal teams (Enterprise Services, Product) to assess feasibility and develop project scopes. Define and manage project phases, ensuring alignment with customer objectives.
- Solution Design & Implementation: Design and build SharpCloud enterprise solutions that include data capture, integration, interaction, and reporting elements. Facilitate collaborative working sessions with clients throughout the development process.
- Enablement & Training: Develop and deliver tailored enablement programs to empower clients and ensure successful adoption. Collaborate with Product and Marketing to create and update training and support materials, including documentation, videos, and SharpCloud stories.
- Solution & Product Support: Document solutions for seamless handover to the support team. Provide ongoing solution support in line with client agreements. Collect and relay client feedback to the product team, contributing to SharpCloud’s continuous improvement.
Preferred Qualifications
- Experience with project management tools (e.g., Primavera P6, MS Project, Azure DevOps, Jira)
- Familiarity with managing and working with large datasets
- Working knowledge of SQL
Solutions Consultant - Entry Level employer: SharpCloud
Contact Detail:
SharpCloud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Consultant - Entry Level
✨Tip Number 1
Familiarise yourself with SharpCloud's platform and its capabilities. Understanding how the software works and the value it brings to clients will help you engage in meaningful conversations during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Brush up on your Excel skills, as data manipulation is a key part of the job. Being able to showcase your ability to transform data into insightful stories will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your problem-solving approach. Think of examples where you've successfully resolved issues or improved processes, as this aligns with the detail-oriented mindset they are looking for.
✨Tip Number 4
Network with current or former employees of SharpCloud if possible. Gaining insights into the company culture and expectations can give you an edge in understanding what they value in a Solutions Consultant.
We think you need these skills to ace Solutions Consultant - Entry Level
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Solutions Consultant role. Emphasise your communication skills, problem-solving abilities, and any experience with data analysis or project management tools.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer success and your eagerness to learn. Mention specific examples of how you've demonstrated empathy and professionalism in past roles, and express your excitement about becoming a SharpCloud expert.
Showcase Relevant Experience: If you have experience with Excel, PowerPoint, or project management tools, make sure to highlight this in your application. Discuss any projects where you transformed data into insights or supported teams in achieving their goals.
Demonstrate Your Learning Mindset: In your application, convey your willingness to learn and adapt. Mention any instances where you've taken feedback positively and improved your skills, as this aligns with the company's values of continuous improvement and innovation.
How to prepare for a job interview at SharpCloud
✨Showcase Your Communication Skills
As a Solutions Consultant, strong communication is key. Be prepared to demonstrate how you can effectively convey complex ideas and engage in value-driven conversations. Use examples from past experiences where you've successfully communicated with clients or team members.
✨Demonstrate Problem-Solving Abilities
Highlight your detail-oriented and problem-solving mindset during the interview. Prepare to discuss specific challenges you've faced and how you approached them, especially in collaborative settings. This will show your potential employer that you're proactive and capable of handling client needs.
✨Familiarise Yourself with SharpCloud
Before the interview, take some time to learn about SharpCloud and its offerings. Understanding the platform will not only help you answer questions more effectively but also allow you to ask insightful questions that demonstrate your enthusiasm for the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to lead discovery sessions and manage project phases. Think of examples where you've gathered requirements or coordinated with teams, and be ready to explain your thought process and outcomes.
