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- Tasks: Join our Customer Success Team to support clients and enhance their experience with SharpCloud.
- Company: SharpCloud is an innovative company focused on strategic roadmapping and portfolio reporting.
- Benefits: Enjoy a dynamic work environment, opportunities for learning, and a chance to make a real impact.
- Why this job: Be part of a growing team where your contributions directly influence global organisations' success.
- Qualifications: Strong communication skills, detail-oriented, and comfortable with data; project management experience is a plus.
- Other info: We value diversity and are committed to creating an inclusive workplace for everyone.
The predicted salary is between 28800 - 48000 £ per year.
As a key member of our Customer Success Team, you will work closely with clients and collaborate internally across our product, support, and commercial teams. This is a dynamic role suited for someone who is eager to learn, driven to continuously improve, and passionate about delivering exceptional customer outcomes.
You’ll have the opportunity to make a tangible impact in a growing, innovative company. Your work will directly influence how global organizations approach strategic roadmapping, portfolio reporting, risk management, and innovation using SharpCloud.
You are a strong communicator with a detail-oriented, problem-solving mindset. You’re organized, methodical, and comfortable working independently or as part of a team. You naturally take on a coaching role—leading by example, resolving concerns quickly, and supporting both colleagues and clients with empathy and professionalism.
You are proactive, confident under pressure, comfortable with data and Excel, and open to feedback and learning. Most importantly, you’re excited to become a SharpCloud expert and champion—helping others understand the value of the platform through impactful solutions.
Key Responsibilities- Transform data from Excel, PowerPoint, and other sources into engaging, insightful SharpCloud stories.
- Support partners and account executives with sales opportunities by maintaining a curated library of materials, sample responses, and visual examples.
- Engage in value-driven conversations with prospects alongside the sales team to showcase SharpCloud’s capabilities.
- Understand and contribute to the sales cycle by collaborating closely with account executives.
- Lead discovery sessions with clients to gather, prioritize, and analyze business and technical requirements.
- Coordinate with internal teams (Enterprise Services, Product) to assess feasibility and develop project scopes.
- Define and manage project phases, ensuring alignment with customer objectives.
- Design and build SharpCloud enterprise solutions that include data capture, integration, interaction, and reporting elements.
- Facilitate collaborative working sessions with clients throughout the development process.
- Develop and deliver tailored enablement programs to empower clients and ensure successful adoption.
- Collaborate with Product and Marketing to create and update training and support materials, including documentation, videos, and SharpCloud stories.
- Document solutions for seamless handover to the support team.
- Provide ongoing solution support in line with client agreements.
- Collect and relay client feedback to the product team, contributing to SharpCloud’s continuous improvement.
- Experience with project management tools (e.g., Primavera P6, MS Project, Azure DevOps, Jira)
- Familiarity with managing and working with large datasets
- Working knowledge of SQL
SharpCloud is an equal opportunities employer. We are committed to eliminating discrimination and encouraging equality and diversity in all our business activities, including the provision of services and employment. This commitment to diversity underpins all our policies and practice. The company seeks to maintain a positive working environment in which we respect each other, our staff, clients and suppliers.
Solutions Consultant - Entry Level employer: SharpCloud
Contact Detail:
SharpCloud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Consultant - Entry Level
✨Tip Number 1
Familiarise yourself with SharpCloud's platform and its capabilities. Understanding how the software works and its applications will allow you to engage in value-driven conversations with prospects, showcasing your knowledge during interviews.
✨Tip Number 2
Brush up on your Excel skills, as data manipulation is a key part of the role. Being comfortable with data will not only help you in the application process but also demonstrate your readiness to handle the responsibilities of the position.
✨Tip Number 3
Network with current or former employees of SharpCloud on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare to discuss your problem-solving approach and how you've handled challenges in previous roles or projects. This will showcase your ability to think critically and adapt, which is essential for a Solutions Consultant.
We think you need these skills to ace Solutions Consultant - Entry Level
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and preferred qualifications. Tailor your application to highlight how your skills and experiences align with what SharpCloud is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer support, project management, and data handling. Use bullet points for clarity and focus on achievements that demonstrate your problem-solving abilities.
Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of SharpCloud that excite you and explain how your background makes you a great fit for their Customer Success Team.
Showcase Your Communication Skills: Since strong communication is essential for this role, consider including examples in your application that demonstrate your ability to engage with clients and collaborate with teams effectively. This could be through previous work experiences or projects.
How to prepare for a job interview at SharpCloud
✨Showcase Your Communication Skills
As a Solutions Consultant, strong communication is key. Be prepared to demonstrate your ability to convey complex ideas clearly and effectively. Use examples from past experiences where you successfully communicated with clients or team members.
✨Demonstrate Problem-Solving Abilities
Highlight your detail-oriented and problem-solving mindset during the interview. Prepare to discuss specific challenges you've faced and how you approached them, especially in a collaborative environment.
✨Familiarise Yourself with SharpCloud
Research SharpCloud thoroughly before the interview. Understand its features and how it benefits clients. Being knowledgeable about the platform will show your enthusiasm and readiness to become an expert.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle client interactions and project management. Think of examples where you led discussions or managed projects, and be ready to explain your thought process and outcomes.
