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- Tasks: Manage existing accounts and win new corporate clients using Sharp's tech solutions.
- Company: Join Sharp, a leader in innovative print and IT services, committed to customer success.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be part of a forward-thinking team that values creativity and customer relationships.
- Qualifications: Experience in corporate account management, strong communication skills, and a target-driven mindset required.
- Other info: Engage with cutting-edge technology and contribute to impactful projects.
The predicted salary is between 36000 - 60000 £ per year.
New opportunity for a Regional Development Manager/Senior Account Manager/Corporate Account Manager to join Sharp’s corporate sales team, covering a territory including the Northwest, the Midlands and Scotland. Reporting into the Head of Corporate Business, you will strive to achieve your sales targets and new business objectives by utilising Sharp’s comprehensive portfolio of technology products and solutions. The role is expected to be 60% managing and developing existing allocated accounts and 40% winning new corporate accounts. We are looking for an experienced Corporate/Enterprise Account Manager from the technology space. A consultative and customer centric approach is essential, along with the gravitas and credibility to build ongoing trust relationships with our valued corporate customers.
Responsibilities:
- Work collaboratively with colleagues across all departments to maximise sales opportunities and to promote the very best customer experience.
- Effectively allocate time between managing and growing existing accounts, as well as winning a high ratio of new business corporate customers.
- Achieve and surpass a range of sales targets and other activity based KPIs identified by the business in line with the sales objectives.
- Use the sales CRM system, to keep customer records up to date, next actions in place, sales processes in real-time and accurate monthly sales forecasts.
- Successfully retain customer accounts and win repeat business through effective, planned and high-quality account management.
- Provide customers with regular, high quality account reviews to ensure continued, ongoing customer satisfaction.
- Grow and develop corporate new logo customers through pro-active and strategic new business prospecting.
- Cross-sell from a comprehensive portfolio of products and solutions to both existing and new customers using high-gain questioning and a customer-centric approach to account management.
- Use Account Reviews to ensure that you continue to fully understand the customer’s business, future direction and challenges though the creation and use of Customer Account Plans (CAP).
- Take ownership of customer tenders and manage the process from initial engagement through to submission of a bid response, in conjunction with Sharp’s Bid and Commercial teams.
- Proactively manage a number of third-party resellers affiliated to Sharp. Assist with developing commercial opportunities and strengthening ongoing partner relationships.
- Attend and positively contribute towards regular planned sales meetings including personalised 1-2-1 sessions and regional team sales meetings.
- Strategically plan for success by conducting research into customers, competitors and verticals and then creating targeted action plans that can be tracked and measured.
- Attend and engage with planned sales training.
- Complete all internal and external documentation to the highest standards, including sales proposals and sales order documentation.
- Use LinkedIn and/or other social platforms to connect and engage with existing and potential corporate customers, and to promote positive content.
Requirements:
- Solid experience as a Corporate Account Manager /Enterprise Account Manager in the managed print (preferred) or IT sector.
- Articulate and well accustomed to customer facing roles with the Corporate and Enterprise space.
- Able to communicate to all levels right up to boardroom.
- Highly motivated, professional, hardworking and target driven, with a winning mentality - along with a desire to be the best.
- Resilient and able to handle objections in a creative and pro-active way. Strong communication, negotiation and interpersonal skills.
- Able to forecast accurately through CRM data analysis and sales experience.
- Excellent written and verbal communication with influencing skills.
- Willingness in all areas and adaptable to business/market needs.
Senior Account Manager employer: Sharp UK
Contact Detail:
Sharp UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Familiarise yourself with Sharp's product portfolio and recent innovations. Understanding their technology solutions will not only help you in interviews but also demonstrate your genuine interest in the company and its offerings.
✨Tip Number 2
Network with current or former employees of Sharp on LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed accounts and won new business in your previous roles. Tailoring your experiences to align with the responsibilities outlined in the job description will make you stand out.
✨Tip Number 4
Stay updated on industry trends and competitors in the managed print and IT sectors. Being knowledgeable about the market landscape will allow you to speak confidently about how you can contribute to Sharp's success.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Corporate Account Manager or in the technology sector. Emphasise your achievements in managing accounts and winning new business, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of Sharp's products and services. Use specific examples from your past experiences to show how you can contribute to their sales targets and customer satisfaction goals.
Showcase Your Communication Skills: Since strong communication is essential for this role, ensure that your application reflects your ability to articulate ideas clearly. Use concise language and structure your application well to make it easy to read.
Highlight Your Customer-Centric Approach: Discuss your consultative approach to account management in your application. Provide examples of how you've built trust with clients and successfully managed relationships to retain and grow accounts.
How to prepare for a job interview at Sharp UK
✨Research Sharp's Products
Before the interview, take some time to familiarise yourself with Sharp's portfolio of technology products and solutions. Understanding their offerings will help you demonstrate how your experience aligns with their needs and how you can effectively manage and grow accounts.
✨Prepare for Consultative Selling
Since the role requires a consultative and customer-centric approach, be ready to discuss your previous experiences where you've successfully built trust relationships with corporate clients. Prepare examples that showcase your ability to understand customer needs and provide tailored solutions.
✨Showcase Your Sales Achievements
Be prepared to discuss specific sales targets you've achieved in the past. Use quantifiable metrics to illustrate your success in managing existing accounts and winning new business. This will highlight your target-driven mentality and your ability to deliver results.
✨Engage with Questions
During the interview, ask insightful questions about Sharp's sales strategies, customer engagement practices, and future goals. This not only shows your interest in the company but also demonstrates your strategic thinking and willingness to contribute to their success.
