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- Tasks: Install, maintain, and repair multifunction photocopiers while providing top-notch customer service.
- Company: Join Sharp UK, a leader in innovative print and IT solutions with a global reputation.
- Benefits: Enjoy sociable office hours, a company vehicle, and opportunities for training and development.
- Why this job: Be the face of technology, making a real impact on customer satisfaction and business efficiency.
- Qualifications: Experience with photocopiers and networking is essential; Sharp product knowledge is a plus.
- Other info: Work in a dynamic environment with a focus on innovation and customer care.
The predicted salary is between 24000 - 36000 £ per year.
We are looking to recruit a Photocopier Engineer to cover the Bristol and areas to the South. As a Photocopier Engineer you will be the face of Sharp Business Systems attending customer sites, providing first class service by preparing, installing, maintaining, servicing and repairing a range of multi-function photocopier devices and software. Our engineers work sociable hours (Monday – Friday, office hours).
The ideal candidate will have previous experience with the maintenance of MFDs/photocopiers and ideally some networking skills. Experience with Sharp products is desirable but not essential. A company vehicle is provided, and a full driving licence is required.
Responsibilities- Delivering, installing and demonstrating machines to customers
- Maintenance and repairs of multifunctional machines
- Occasional work in one of our workshops
- Attending training courses and service meetings as requested
- Responsible for the completion of all service calls allocated
- Managing and protecting stock and consumables in the company vehicle
- Promoting company products and feeding any relevant information back to the sales department
- Experience as a Field Service Photocopier Engineer, installing, maintaining, and repairing equipment
- Experience of networking is required
- Experience with Sharp equipment is very helpful
- Experience with Papercut is advantageous
- Familiar with working to KPIs or SLAs
About Sharp UK: Sharp UK provides innovative print, software, managed solutions and IT services. Today we are a leading manufacturer of digital information technologies working in partnership with our customers to deliver innovative applications within their chosen sector. We not only strive to continually evolve, we are also committed to contributing to the culture and the well-being of people all over the world with our unique technologies.
As part of the globally recognised and trusted Sharp Corporation, we are at the forefront of technical innovation ensuring that we can fulfil all printing and copying requirements. Our current portfolio of hardware products ranges from space-saving MFPs through to exceptionally versatile high-speed production print systems. We also supply a wide range of software solutions, which combines with our premium level service support to offer our customers a powerful Managed Print Service (MPS). Our IT Services support organisations of all sizes in building and maintaining a reliable and resilient IT infrastructure.
Photocopier Engineer employer: Sharp UK
Contact Detail:
Sharp UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Photocopier Engineer
✨Tip Number 1
Familiarise yourself with Sharp products and their features. Understanding the specific models and software they offer will give you an edge during interviews, as you'll be able to speak knowledgeably about their technology.
✨Tip Number 2
Brush up on your networking skills, as this role requires a solid understanding of how to connect and troubleshoot devices. Consider taking a quick online course or reviewing resources that cover networking basics relevant to photocopiers.
✨Tip Number 3
Prepare to discuss your experience with KPIs and SLAs in previous roles. Being able to demonstrate how you've successfully met these targets will show your potential employer that you're results-driven and can manage service calls effectively.
✨Tip Number 4
Network with current or former Photocopier Engineers, especially those who have worked with Sharp products. They can provide valuable insights into the role and company culture, which can help you tailor your approach during the application process.
We think you need these skills to ace Photocopier Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Field Service Photocopier Engineer. Emphasise any previous work with multifunctional devices, networking skills, and familiarity with Sharp products.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with the responsibilities listed in the job description, such as delivering and installing machines or managing service calls.
Highlight Technical Skills: In your application, clearly outline your technical skills related to photocopiers and networking. If you have experience with Papercut or working to KPIs/SLAs, be sure to include this information as it is advantageous.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical role like this.
How to prepare for a job interview at Sharp UK
✨Know Your Equipment
Familiarise yourself with the types of multifunctional photocopiers and software that Sharp Business Systems uses. Being able to discuss specific models and their features will show your technical knowledge and enthusiasm for the role.
✨Highlight Relevant Experience
Be prepared to talk about your previous experience as a Field Service Photocopier Engineer. Share specific examples of maintenance and repair tasks you've completed, especially if they relate to Sharp products or similar equipment.
✨Demonstrate Networking Skills
Since networking skills are essential for this role, be ready to discuss any relevant experience you have in this area. You might want to mention specific networking issues you've resolved or how you've integrated devices into existing systems.
✨Showcase Customer Service Skills
As you'll be the face of the company, emphasise your customer service abilities. Share examples of how you've successfully interacted with clients, resolved their issues, and ensured their satisfaction with the service provided.
