Account Manager in Glasgow

We have a great new opportunity for an Account Manager to join our commercial sales team in Scotland. The focus will be on major cities such as Glasgow and Edinburgh. The role will involve both account management and development and generating new accounts. We are looking for a sales and account management professional with a good understanding of consultative selling — ideally from a Managed Print/MFP sales or from IT Hardware sales. Our ideal candidate will be located in the M8 corridor (Edinburgh/Glasgow). Office locations are in Dundee and Ayr. Salary + car allowance + commission + benefits.

Responsibilities

• Work collaboratively with colleagues to maximise sales opportunities.
• Aim to achieve and surpass sales targets and other KPIs in line with the sales objective.
• Update the sales CRM system – customer records, next actions in place, sales processes in real-time and produce accurate monthly sales forecasts.
• Successfully retain customer accounts and win repeat business.
• Grow and develop new business customers through pro-active and strategic new business prospecting.
• Cross-sell from a comprehensive portfolio of products and solutions to existing and new customers, using high-gain questioning and a customer-centric approach to account management.
• Attend and positively contribute towards sales team meetings and 1-2-1s.
• Strategically plan for success by conducting research into customers, competitors and verticals and then creating targeted action plans that can be tracked and measured.
• Attend and engage with planned sales training including products/solutions, general sales training and CRM.
• Complete all documentation such as sales proposals and sales orders to the highest standard.
• Use LinkedIn and/or other social platforms to connect and engage with a variety of contacts within existing customers and potential new customers and to promote positive content.

Person specification

• Experienced Sales/Account Management professional.
• Track record in IT Hardware or Managed print and MFPs sales.
• Consultative and customer-centric approach.
• Able to work as part of a dynamic and collaborative team of technology professionals.
• Highly motivated, hardworking and target driven.
• Winning mentality and a desire to be the best.
• Articulate, professional and well accustomed to a customer facing role.
• Resilient and able to handle objections in a creative and pro-active way.
• Strong communication, negotiation, and interpersonal skills.
• Able to forecast accurately through CRM data analysis and sales experience.
• Excellent written and verbal communication with influencing skills.
• Adaptable to business and market needs.

About Sharp

Sharp Business Systems provide innovative Document Solutions, Visual Solutions, Managed solutions and IT services. Today we are a leading manufacturer of digital information technologies working in partnership with our customers to deliver innovative applications within their chosen sector. We not only strive to continually evolve, we are also committed to contributing to the culture and the well-being of people all over the world with our unique technologies. By providing excellent pre-sales advice and supplying innovative, state-of-the-art solutions, which we support with outstanding service, we deliver very high levels of customer satisfaction. We have thousands of customers who have been with us for many years and are happy to turn to us time and time again for new products, solutions and services; our relationships are testament to the quality of the customer service we provide. As part of the globally recognised and trusted Sharp Corporation, we are at the forefront of technical innovation. Our success and longevity in an ever-changing industry is entirely due to the application of a time-honoured ethos, delivered consistently by longstanding, experienced staff justifiably proud of the high levels of account management and after sales service that we provide.