Credit Policy Manager

Credit Policy Manager

Wakefield Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage collections and provide customer service for 5,000 accounts, ensuring cashflow is maximised.
  • Company: Join Sharp Business Systems UK Plc, known for exceptional customer service and strong client relationships.
  • Benefits: Enjoy hybrid working, free car parking, and a supportive team environment.
  • Why this job: Develop your skills in a dynamic role with a reputable company that values its employees.
  • Qualifications: At least 6 months of credit control experience and strong MS Office skills required.
  • Other info: Familiarity with SAP is a plus but not essential.

The predicted salary is between 36000 - 60000 £ per year.

We have an excellent opportunity for a Credit Controller to join our team in Wakefield. If you have at least 6 months experience in a dedicated credit control role, this is a great opportunity to develop your skills, and we would love to hear from you.

A car is very useful for getting to the office (at East Ardsley) where free car parking is available, and we offer hybrid working. Our credit control team manage collections from and provide customer service to up to 5,000 live accounts with a monthly exposure of up to £15m. You would be managing both public and private sector clients.

You will work to SLAs on cash collection and overdue balance collection, contacting customers by phone and e-mail to proactively maximise cashflow and minimise overdue and bad debt.

  • Record all transactions and communications with customers and colleagues in the company database to ensure the company’s records are accurate and current at all times.
  • Comply with company policies and governmental guidelines to ensure adherence to legal and corporate requirements.
  • Provide support to cashiers and finance department to ensure receipts and payments are accurately and efficiently dealt with.
  • Previous experience within Credit Control, at least 6 months.
  • Strong skills in MS Office.
  • Familiarity with SAP helpful but not essential.

About Sharp Business Systems UK Plc: our relationships are testament to the quality of the customer service we provide. Our success and longevity in an ever-changing industry is entirely due to the application of a time-honoured ethos, delivered consistently by longstanding, experienced staff justifiably proud of the high levels of account management and after sales service that we provide.

Credit Policy Manager employer: Sharp UK

At Sharp Business Systems UK Plc, we pride ourselves on fostering a supportive and dynamic work environment in Wakefield, where our Credit Controllers can thrive. With opportunities for professional development, hybrid working arrangements, and a strong emphasis on teamwork, we ensure that our employees feel valued and empowered to excel in their roles. Our commitment to quality customer service and employee satisfaction makes us an exceptional employer in the credit control sector.
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Contact Detail:

Sharp UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Policy Manager

✨Tip Number 1

Familiarise yourself with the specific challenges and trends in credit control, especially in both public and private sectors. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your understanding of the role.

✨Tip Number 2

Network with professionals in the credit control field, particularly those who work at Sharp Business Systems or similar companies. Attend industry events or join relevant online forums to build connections that could lead to valuable insights and potential referrals.

✨Tip Number 3

Brush up on your MS Office skills, particularly Excel, as it’s crucial for managing accounts and analysing data. Consider taking a short course or using online resources to enhance your proficiency, which will make you stand out as a candidate.

✨Tip Number 4

Prepare to discuss your previous experiences in credit control during the interview. Be ready to share specific examples of how you've successfully managed collections, improved cash flow, or dealt with challenging customer situations to showcase your expertise.

We think you need these skills to ace Credit Policy Manager

Credit Control Experience
Cashflow Management
Customer Service Skills
Communication Skills
Attention to Detail
MS Office Proficiency
Database Management
Problem-Solving Skills
Time Management
Knowledge of SLAs
Familiarity with SAP
Legal Compliance Awareness
Team Collaboration
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in credit control, especially the 6 months required. Emphasise any achievements or skills that align with the job description, such as cash collection and customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your experience with managing accounts and how you can contribute to maximising cash flow and minimising overdue debts.

Highlight Technical Skills: Since strong skills in MS Office are required, ensure you mention your proficiency in Excel, Word, and any other relevant software. If you have experience with SAP, even if it's not essential, include that too.

Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with customers in previous roles. This is crucial for the position, as you'll be contacting customers via phone and email.

How to prepare for a job interview at Sharp UK

✨Showcase Your Credit Control Experience

Make sure to highlight your previous experience in credit control during the interview. Discuss specific examples of how you've managed collections, dealt with overdue balances, and maximised cash flow. This will demonstrate your capability to handle the responsibilities of the role.

✨Familiarise Yourself with Company Policies

Before the interview, take some time to research Sharp Business Systems UK Plc and their policies. Understanding their ethos and commitment to customer service will help you align your answers with their values, showing that you're a good fit for the team.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in real-life scenarios. Prepare to discuss how you would handle difficult customers or manage high volumes of accounts. This will showcase your ability to think on your feet and maintain professionalism under pressure.

✨Demonstrate Your Technical Skills

Since strong MS Office skills are required, be ready to discuss your proficiency with Excel, Word, and other relevant software. If you have any experience with SAP, mention it, even if it's not essential. This will show your technical readiness for the role.

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