Sharp UK is seeking a Service Delivery Manager to own a strategic client account and drive exceptional managed IT services. You will lead a dedicated team across Service Desk, Support and Infrastructure, ensuring effective operations and strong customer partnerships.
In this role you will chair service reviews, report on performance, manage SLAs and KPIs, and drive continual service improvement while collaborating with project teams to deliver initiatives and enhance customer outcomes.
#J-18808-Ljbffr
Client-Focused IT Service Delivery Lead employer: Sharp UK
Sharp IT Services UK is an outstanding employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. Employees benefit from a strong focus on professional development, with ample opportunities for growth and advancement within the company, alongside a supportive culture that values teamwork and client success. Join us to be part of a forward-thinking team dedicated to delivering exceptional IT solutions while enjoying the vibrant lifestyle that London has to offer.
