At a Glance
- Tasks: Manage collections and customer relationships for up to 5,000 accounts.
- Company: Join a dynamic credit control team in a supportive environment.
- Benefits: Full-time role with opportunities for career growth and development.
- Other info: Fast-paced environment with a focus on teamwork and collaboration.
- Why this job: Make a real impact by maximising cash flow and resolving customer queries.
- Qualifications: Strong customer service skills and an analytical mindset required.
The predicted salary is between 30000 - 40000 £ per year.
- UK – Office Based / Hybrid (where applicable)
- Full-time | Permanent
- Credit Control Team
About the role
We’re looking for a proactive and customer-focused
Credit Controller to join our Credit Control team.
Working as part of a larger team, you’ll be responsible for managing collections and customer relationships across a high-volume ledger, supporting up to 5,000 live accounts with a monthly exposure of up to £15m.
Reporting to the Credit Control Manager / Head of Credit Management, your focus will be on maximising cash flow, reducing overdue debt, and resolving customer queries efficiently while maintaining positive client relationships.
- What you’ll be doing
- Proactively contact customers via phone, email and other channels to maximise cash collection.
- Minimise overdue and bad debt while maintaining excellent customer service.
- Investigate and resolve customer payment queries quickly and effectively.
- Identify root causes of issues and propose appropriate solutions.
- Escalate unresolved queries through the correct internal channels to ensure timely resolution.
- Accurately record all customer communications and transactions within company systems.
- Ensure compliance with company policies and relevant legal and regulatory requirements.
- Support the finance team and cashiers to ensure receipts and payments are processed accurately.
- What we’re looking for
- Strong customer service skills with a professional and calm approach.
- Ability to listen, negotiate and communicate clearly with customers.
- Good verbal communication skills and strong attention to detail.
- Analytical mindset with the ability to identify issues and develop solutions.
- Comfortable working in a fast-paced, high-volume environment.
- Experience working with SAP is desirable.
- A collaborative team player with a positive attitude.
Credit Controller in Bradford employer: Sharp UK
Sharp IT Services is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. Our commitment to employee growth is reflected in our continuous training opportunities and supportive culture, ensuring that you not only excel in your role as a Client-Facing IT Engineer but also thrive in your career. Join us to be part of a team that values strong communication and trusted relationships with clients, making a meaningful impact in the SME sector.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Bradford
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Sharp UK. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller in Bradford
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Sharp UK.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Sharp UK's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Sharp UK
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Sharp UK.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Sharp UK will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Sharp UK employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
