Sharp UK is seeking an experienced Service Delivery Manager to lead the day-to-day delivery of managed services, coordinating between clients, onsite teams, and specialist functions to ensure a seamless service experience.
The role focuses on building strong client relationships, maintaining SLAs and KPIs, and driving continual service improvement while developing the team within a hybrid working environment.
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Hybrid Service Delivery Leader, Managed Services in Birmingham employer: Sharp UK
Sharp IT Services UK is an outstanding employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. Employees benefit from a strong focus on professional development, with ample opportunities for growth and advancement within the company, alongside a supportive culture that values teamwork and client success. Join us to be part of a forward-thinking team dedicated to delivering exceptional IT solutions while enjoying the vibrant lifestyle that London has to offer.