Sharp IT Services in London is seeking a dedicated 2nd Line Support Analyst to join our IT team. You’ll manage escalated tickets, diagnose complex issues, and help strengthen client relationships while ensuring infrastructure monitoring and system maintenance meet Sharp’s high standards.
You’ll work with Microsoft 365, Intune and Azure AD, plus networking, to keep desktops and services running smoothly. This role rewards excellent communication, SLAs, and continuous learning with training and
#J-18808-Ljbffr
2nd Line IT Support Engineer | Microsoft 365 & Networking Pro employer: Sharp UK
Sharp IT Services UK is an outstanding employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. Employees benefit from a strong focus on professional development, with ample opportunities for growth and advancement within the company, alongside a supportive culture that values teamwork and client success. Join us to be part of a forward-thinking team dedicated to delivering exceptional IT solutions while enjoying the vibrant lifestyle that London has to offer.