At a Glance
- Tasks: Manage complex claims and ensure top-notch service for high net worth clients.
- Company: Join a leading professional services firm with a focus on innovation and client success.
- Benefits: Enjoy 25 days holiday, discounts, life assurance, and a supportive work environment.
- Why this job: Make a real impact in a dynamic role while building strong client relationships.
- Qualifications: Experience in property adjusting and a professional qualification preferred.
- Other info: Flexible remote working and excellent career growth opportunities await you.
The predicted salary is between 75000 - 87000 Β£ per year.
Join to apply for the UK Major & Complex Loss Director role at Sharp Technical Recruitment.
The Client
My client is a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. They help their clients to manage risk and operate their core business processes.
The Role
- To handle claims in line with company requirements and particularly the demanding service standards of M&CLU clients.
- To ensure key performance indicator targets are reached and maintained.
- To actively progress and control all cases.
- Understand and effectively implement Company systems and procedures.
- Understand individual client requirements.
- Ensure technical accuracy of the highest standard.
- Produce high quality personalised outgoing correspondence.
- Handle customers effectively and fairly in line with HNW insurers requirements.
- Always be flexible and able to accommodate demanding appointment schedules.
- Action all work in line with company and client requirements.
- Build effective relationships with clients, brokers and others.
- Communicate regularly with all interested parties.
- Produce reports of the highest quality.
- Work within a team environment to achieve best results either on individual losses or group results.
- Interact with existing clients to maintain and further existing relations and procure new business.
- Utilisation of other businesses for the benefit of policyholders.
What Youβll Bring To The Role
- Required to have previous experience within a similar role.
- ACILA, FCILA or other professional qualifications are preferred.
- Top quality interpersonal skills.
- Ability to work in a fast-paced and changing environment.
- Dependability and persistence are essential.
- Proven track record of general property adjusting and high net worth.
- Experience of major losses is preferable.
- Completely flexible approach and adaptable to changing priorities.
- Accustomed to working under pressure in a fast-paced, demanding environment.
- Full, clean driving license required.
Benefits
- 25 Days Holidays + BH.
- Reward platform discounts for over 800 retailers.
- Lease car salary sacrifice.
- Cycle to work scheme.
- Life assurance x 4.
- Well-being centre.
- Recognition programme.
- Fostering friendly employer.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management
Industries: Strategic Management Services
UK Major & Complex Loss Director in Birmingham employer: Sharp Technical Recruitment
Contact Detail:
Sharp Technical Recruitment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land UK Major & Complex Loss Director in Birmingham
β¨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and risk management sectors. We all know that sometimes itβs not just what you know, but who you know that can help you land that dream role.
β¨Tip Number 2
Prepare for those interviews by practising common questions related to major and complex loss claims. We suggest role-playing with a friend or using online resources to get comfortable discussing your experience and how it aligns with the job.
β¨Tip Number 3
Showcase your interpersonal skills! During interviews, make sure to highlight your ability to build relationships with clients and brokers. We want to see how you can bring that top-notch communication to the table.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace UK Major & Complex Loss Director in Birmingham
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the UK Major & Complex Loss Director role. Highlight your experience in handling major losses and your qualifications like ACILA or FCILA. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've met demanding service standards and built effective relationships with clients.
Showcase Your Interpersonal Skills: Since top-quality interpersonal skills are a must, make sure to highlight these in your application. We love seeing how youβve effectively communicated with clients and brokers in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at Sharp Technical Recruitment
β¨Know Your Stuff
Make sure you brush up on your knowledge of major and complex loss claims. Understand the specific requirements of the role and be ready to discuss how your previous experience aligns with the expectations of the company. This will show that you're not just interested in the job, but that you genuinely understand what it entails.
β¨Showcase Your Interpersonal Skills
Since this role involves building effective relationships with clients and brokers, be prepared to demonstrate your top-quality interpersonal skills. Think of examples from your past where you've successfully managed client relationships or resolved conflicts. This will highlight your ability to communicate effectively and work within a team.
β¨Be Ready for Pressure
The job requires working in a fast-paced and changing environment, so expect questions about how you handle pressure. Prepare some anecdotes that showcase your dependability and persistence, especially in challenging situations. This will reassure the interviewers that you can thrive under demanding circumstances.
β¨Ask Insightful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the company's approach to managing major losses or how they support their employees in achieving key performance indicators. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.