Subsidence Regional Technical Manager

A permanent position for a Regional Technical Manager in the Insurance Subsidence sector, based in the Derby Leeds area, with a salary of up to £55,000 plus a car allowance.

The Client: A specialist professional services and technology firm, working in partnership with leading insurance, highly regulated, and global businesses. They assist clients in managing risk, operating core business processes, and transformation.

The Role:

• Provide professional subsidence and surveying services related to domestic and commercial buildings insurance claims.
• Proactively manage work efficiently to achieve business objectives and meet defined service level agreements (SLAs).
• Visit damaged properties to assess technical and insurance aspects necessary for resolving claims and reinstating buildings.
• Willingness to travel within the UK and flexibility in working arrangements to meet business requirements.
• Understand, implement, and comply with company procedures and policies, promoting the principle of treating customers fairly.
• Liaise with clients, policyholders, local authorities, third parties, claims handlers, and colleagues as required.
• Maintain and update accurate records on the company claims management IT system.
• Work on own initiative and manage a portfolio of work within a regional area, assisting in other areas as needed.
• Home-based role requiring a suitable home office environment, with occasional attendance at local company offices.
• A company car will be provided, and a full driver's license is required.

Experience: Training will be provided, but some knowledge and capability in the following areas are required:

• Identifying causes of damage and construction defects, assessing repair requirements, and scheduling necessary building repair works.
• Investigation and resolution of subsidence and general perils insurance claims.
• Instruction of temporary or emergency works to ensure safety of damaged buildings.
• Building pathology including asbestos and damp problems.
• Understanding of buildings insurance policies and insurance law.
• Professional report writing and general correspondence, including consultation reports.
• Specification of site investigations and interpretation of geotechnical reports.
• Building construction and foundation systems.
• Obtaining competitive tenders, tender assessment, and recommendations.
• Local Authority Planning & Building Regulations.
• Health & Safety Legislation & CDM Regulations.
• Administration of building contracts and related contract law.
• Project management of building works onsite, valuing and authorising contractual payments and agreeing variations.
• Experience of cost control and financial awareness.
• Computer literate, particularly in MS Office Package.

Person Specification / Key Skills:

• Educated to degree level in an appropriate discipline, e.g., Civil Engineering, Structural Engineering, Building Surveying, or similar.
• Excellent communication skills and articulation.
• Understanding and recognition of Customer Service and Quality.
• Flexibility and adaptability.
• The ability to work in a fast-paced and changing environment.

Reports and Accountable to: Head of Subsidence and Surveying

Liaison with: Directors, Associate Directors, Managers, Loss Adjusters, Support Staff, Clients, Customers, Suppliers as necessary.

Benefits:

• 25 Days Holidays + Bank Holidays
• Reward platform discounts for over 800 retailers
• Lease car salary sacrifice
• Cycle to work Scheme
• Life assurance x 4
• Well-being centre
• Recognition programme
• Paid fertility appointments
• Fostering friendly employer
• Development, training, and professional qualification.