Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead IT service management and drive strategic delivery in a dynamic gaming environment.
- Company: A leading gaming company known for innovation and creativity.
- Benefits: Competitive salary, generous bonuses, enhanced leave, and more perks.
- Why this job: Shape the future of IT services in an exciting industry and make a real impact.
- Qualifications: Extensive experience in ITSM, strong ITIL knowledge, and proven leadership skills.
- Other info: Join a vibrant team and enjoy excellent career growth opportunities.
The predicted salary is between 75000 - 85000 £ per year.
A leading gaming company seeks a Head of Service Management in Manchester to lead the strategic delivery of ITSM capabilities. You will drive service operations, ensure efficient service delivery, and champion a service-oriented culture.
The ideal candidate will have significant senior level experience in ITSM, solid knowledge of ITIL, and strong leadership skills.
The role offers a competitive salary of £75,000 - £85,000 and a variety of benefits including generous bonuses and enhanced leave entitlement.
Head of IT Service Management & Transformation in Manchester employer: Sharp Gaming
Contact Detail:
Sharp Gaming Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT Service Management & Transformation in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the gaming industry and let them know you're on the hunt for a Head of IT Service Management role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your ITIL knowledge and service management strategies. We recommend creating a list of your past achievements in ITSM that showcase your leadership skills and how you've driven service operations successfully.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you, and tailor your approach to each company’s culture and mission.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’re the perfect fit for leading their IT service management transformation.
We think you need these skills to ace Head of IT Service Management & Transformation in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that align with the Head of IT Service Management role. Highlight your senior-level experience in ITSM and any relevant ITIL knowledge to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about leading service operations and how you can champion a service-oriented culture at our company.
Showcase Leadership Skills: We want to see your leadership style! Include examples of how you've successfully led teams or projects in the past, especially in IT service management. This will help us understand how you can drive our strategic delivery.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Manchester.
How to prepare for a job interview at Sharp Gaming
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in previous roles, especially in service management and transformation. This will show that you not only understand the theory but can also implement it effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past, particularly in high-pressure environments. Highlight your ability to foster a service-oriented culture and how you've driven change within an organisation. This is crucial for a senior role like Head of IT Service Management.
✨Understand the Gaming Industry
Familiarise yourself with the gaming industry and its unique challenges regarding IT service management. Being able to speak knowledgeably about how ITSM can enhance user experience in gaming will set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the company's current ITSM challenges or their vision for service delivery. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
